Seasonal Delivery Team

Gardens Alive • Lebanon, NH

22d • Onsite

About The Position

Do you love being outdoors, enjoy gardening, or want to learn more about plants? Come grow with our team at the garden center! We’re looking for dependable, motivated individuals who learn quickly, bring a positive attitude, and enjoy working in a fast-paced, team-driven environment. Prior plant knowledge is a plus but not required—we’re happy to train enthusiastic newcomers.
We offer flexible part-time scheduling, including early mornings, evenings, and a variety of shift lengths. Perks include a generous employee discount and an upbeat, supportive team you’ll enjoy working with. Most roles require weekend availability and the ability to lift between 30–70 pounds.
This is a seasonal position running from June through October, with the possibility of transitioning into a year-round role based on performance, availability, and business needs. Our busiest—and most exciting—season is April through June, when teamwork and high energy are essential. Please note that time-off requests cannot be accommodated during this peak period.
If you’re ready to work hard, learn new skills, and be part of a thriving garden center team, we’d love to hear from you!
Delivery Team
Join our Delivery Team and help bring exceptional service directly to our customers! Applicants must hold a valid New Hampshire Driver’s License, maintain a clean driving record, and have experience operating large trucks. A current medical card is required, along with top-tier customer service skills, to ensure every delivery is a positive experience.

Requirements

• 2 years direct customer service experience required.
• Must have a current, valid NH Driver’s License
• Excellent customer service skills, including very positive attitude; ability, patience, and enthusiasm to research solutions to help solve customer problems or answer questions.
• Ability to stay organized, focused and calm in a fast-paced environment.
• Strong problem-solving skills - Ability to juggle multiple priorities while maintaining a high level of accuracy.
• POS/ Cash Register experience required and proficiency with computerized POS system.
• Intermediate plant and gardening knowledge and Passion for gardening required.
• Must be available to work weekends.
• Ability to lift up to 70 lbs.
• This position may require regular shifts of 8 hours or longer standing on hard surfaces with regular lifting.

Responsibilities

• Maintain a courteous & pleasant manner while organizing and executing the coordination of services and deliveries in a fast-paced sales environment.
• Efficiently process orders for the sale and delivery of bulk soil and mulch, plants, and hard goods. Manage online order system as well as process phone and in person orders from our Lebanon location, answer customer questions, and maintain schedules and records.
• Execute outreach for spring pre-season as well as soil and mulch delivery promotions to our existing customer base.
• Schedule deliveries, maximize sales volume and manage customer wait time based on the availability of trucks and drivers.
• Monitor each order as it moves through the supply chain – coordinate with Sales Associates, Receivers and Operations teams to ensure that materials are pulled, tagged in the holding area, maintained, and prepared for delivery in a timely manner so customers can be updated if problems or delays occur.
• Communicate the schedule regularly with customers so they are prepared to receive goods.
• Provide rapid, professional response to client complaints, partnering with the Operations Manager, escalating issues, and taking appropriate partners to ensure resolution.
• Ascertain that transactions involving customers are expeditiously and efficiently processed. Collect payment and complete each transaction in line with enacted principles and procedures. Ensure that all credit card data is protected according to appropriate regulations.
• Remain up to date and familiar with all POS procedures including issuing credits and refunds, on-line free shipping transactions, follow-up on special orders, payments on account, AR and wholesale customer transactions and our design and delivery program offers.
• Additional duties as needed including, but not limited to, answering phones, inside sales and cashiering, performing other duties as needed and coordination with peers in other stores.

Benefits

• flexible part-time scheduling, including early mornings, evenings, and a variety of shift lengths
• generous employee discount
• an upbeat, supportive team you’ll enjoy working with

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed