Seasonal Customer Support Group Administrative Assistant (On-site)

Lakeshore Learning Materials, LLC•Carson, CA

5d•$17 - $20•Onsite

About The Position

To help us keep our ducks in a row, Lakeshore’s Customer Support Group could use the support of a full-time Administrative Assistant who thrives in a fast-paced environment! If you are an incredibly organized and outcome-oriented individual who wants to learn new skills in a challenging yet fun environment—and you have a passion for helping others and pitching in wherever needed—then don’t pass up this opportunity! Lakeshore is a great place to work (if we do say so ourselves). A day on the job looks like this:

Requirements

1–2 years of experience in a professional office setting
Top-notch written and verbal communication skills
Ability to juggle multiple projects with superb accuracy (extra points if you can actually juggle!)
Strong sense of urgency and a “can-do” attitude
Strong administrative skills and exceptional attention to detail
Ability to work under deadlines in a fast-paced environment
Intermediate proficiency in Microsoft Excel; knowledge of Salesforce.com is a plus
Proven proficiency with Microsoft Word and Outlook
Egoless, collaborative approach to producing great work

Nice To Haves

Experience in customer support is preferred
Quick learner and strong desire to help others

Responsibilities

Reviewing and managing Customer Care Associate (CCA) timecards and payroll
Running and analyzing various reports to support daily team operations
Booking CCA travel, retrieving travel invoice and completing reconciliation
Managing team accounts and expenses, including monthly credit card reconciliation
Assisting with onboarding tasks for new CCAs
Conducting vendor research, handling bookings and reconciling invoices
Creating and updating Salesforce records as needed
Assisting with expense reports and invoice approvals
Performing departmental analysis and reporting
Supporting the team and management in daily activities and tasks
Jumping into time-sensitive projects wherever and whenever needed
Showing flexibility and a willingness to learn