Seasonal Customer Service Representative (Summer 2026)

Del-Co Water Company Inc • Liberty Township, OH

just now • $17 - $18 • Onsite

About The Position

The Seasonal Customer Service Representative provides efficient, high-quality service to Del-Co Water customers by supporting the billing and account process. This role uses company systems and tools to assist customers, complete tasks accurately, and help improve department processes.

Requirements

• Strong computer skills, including data entry and use of multiple software systems with the ability to learn quickly.
• Must be detail-oriented, organized, reliable and able to work under minimal supervision.
• Must have excellent verbal and written communications skills and be able to communicate effectively with a variety of audiences.
• Perform basic math, maintain accurate records, and handle multiple tasks.
• A high school diploma or GED is required.
• Valid driver license with an acceptable driving record.

Nice To Haves

• Currently pursuing a bachelor’s degree or educational training in a subject related to business, office administration or other related field.

Responsibilities

• Communicate daily with customers about account questions or issues by phone, email, and in person.
• Show patience, understanding, and empathy when assisting customers and team members.
• Assign work orders clearly and follow up to ensure customer needs are met.
• Help customers use available technology to resolve account issues.
• Use multiple systems to support meter reads, billing, collections, work orders, GIS, and payments.
• Maintain accurate customer account records at all times.
• Enter meter readings and account information accurately, resolving any errors.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED