Seasonal Customer Service Representative - Dubois County Banking Centers

Springs Valley Bank & Trust Company • Jasper, IN

1d • Onsite

About The Position

Provides a variety of customer cash and payment services in accordance with financial institutions procedures.

Requirements

• High school diploma or equivalent.
• Good interpersonal communication, organizational, mathematical and computer skills.

Responsibilities

• Is responsible for comprehensive, prompt and efficient customer transactions.
• Receives & cashes checks and cash for accounts, verifies amounts and examines checks for proper completion, and enters transactions into computer records.
• Balances cash drawer and compares totals to computer-generated sheet.
• Reports any discrepancies to the supervisor immediately.
• Accepts a variety of customer requests, such as account holds, stop-payment orders, address changes and similar special services.
• Issues travelers cards, gift cards, cash advances, and other customer request.
• Promotes and explains financial institution services and products based on customers needs, within compliance of financial institutions standards.
• Identifies cross-sell opportunities and refers customer to appropriate sales member.
• Assists in the night depository function.
• Ensures deposit area is properly stocked with forms, supplies, etc.
• Performs Branch Capture of transactions.
• Continually increases product and service knowledge, to meet customer demands.
• Makes product and service recommendations to Banking Center Managers.
• Responsible for complying with all financial institutions policies and procedures.
• Actively achieves individual sales, referral, operational, and community involvement goals.
• Has the ability to perform new account activities, back-up head personal banker, ATM oversight, EFT, etc...
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees