Seasonal Customer Service Representative - Ridgedale

Nordstrom • Minnetonka, MN

412d

About The Position

The Seasonal Customer Service Representative at Nordstrom is responsible for providing exceptional customer service and support in a retail environment. This role involves assisting customers with transactions, resolving issues, and promoting store initiatives, all while fostering a positive team atmosphere. The position requires flexibility in scheduling to meet business needs and emphasizes building strong relationships with customers and team members.

Requirements

• Ability to effectively build relationships with customers, peers, and leadership
• Proficiency in multiple operating systems such as MS Windows, iOS, and Android
• Clear, effective communication with strong interpersonal skills
• Ability to prioritize multiple tasks in a fast-paced environment
• Accountability, initiative, and a high level of ownership
• Ability to work a flexible schedule based on department needs

Responsibilities

• Assist customers with a variety of transactions through a seamless and friendly experience
• Demonstrate expertise in all technologies used in the store environment
• Inspire trust, teamwork and positive team relationships
• Defuse customer situations and provide resolution in a timely and effective manner
• Ensure the security and privacy of customer information through education, compliance and resolution of issues
• Motivate and inspire others to adopt initiatives such as the Nordstrom Rewards program

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: No Education Listed