Seasonal Cashier

Lowe's Companies, Inc.•Fayetteville, AR

22h•Onsite

About The Position

This Seasonal Cashier position at Lowe's involves providing SMART customer service, assisting customers with merchandise, and communicating product information. Responsibilities include writing customer contracts and invoices for equipment rental and tool repairs (in the Tool Rental Department), cross-training in various store areas to enhance customer service, detecting security risks, ensuring compliance with housekeeping standards, and maintaining a safe and secure work environment. The role also requires adherence to all relevant safety requirements and the operation of various store equipment. Lowe's Companies, Inc. is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Lowe’s is dedicated to service and offers opportunities for skill growth.

Requirements

Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
Less than 1 Year Experience using common retail technology, such as smart phones and tablets
Less than 1 Year Retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping
Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
Demonstrates sincere appreciation to customers
Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
Cross-functionally trains in other areas of the store to help deliver the best customer service
Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)