Seasonal Camp Counselor - Recreation Aide

City Of Frisco • Frisco, TX

406d • $29,892 - $41,849

About The Position

The Seasonal Camp Counselor - Recreation Aide position at the City of Frisco involves providing customer service and overseeing recreational activities for participants. The role includes monitoring activities, issuing equipment, and ensuring a safe and enjoyable environment for all participants. The counselor will lead various activities, manage equipment, and maintain cleanliness in assigned areas while adhering to safety protocols.

Requirements

• Must be at least 16 years old and have six (6) months customer service or public contact experience.
• Must possess current CPR and First Aid Certification within six months from date of employment.
• Must be able to lift up to 50 pounds as position is subject to picking up children, setting up, conducting, and cleaning up program activities.
• Knowledge of customer service practices and procedures.
• Knowledge of computers and related equipment, hardware and software.
• Knowledge of City policies and procedures.
• Knowledge of money handling practices and procedures.
• Skill in oral and written communications.
• Skill in monitoring departmental health and safety policies and procedures.
• Skill in resolving customer complaints and concerns.
• Skill in implementing departmental rule, procedures and objectives.

Nice To Haves

• Valid State of Texas Driver's License may be required.
• Experience in recreational activities or youth services.

Responsibilities

• Provides customer service to all participants in activities and programs at area of assignment.
• Processes guests with activity registration and facility rentals for programs and services in accordance with department software.
• Promotes all facilities, programs and services when in contact with Members and Guests.
• Responds to inquiries and complaints related to programs, services and special events.
• Distributes equipment to customers and cleans assigned areas and equipment.
• Opens and closes facilities according to established policies and procedures.
• Monitors facility activities for participant compliance with health and safety rules.
• Prepares accident and/or injury incident reports when required.
• Ensures a non-competitive, positive, self-image enhancing environment for each participant through the direction of non-competitive, fun, varied and well-organized activities.
• Directly leads activities that provide the opportunity for involvement of all children on an equal level.
• Prepares, in advance, directions for activities, daily schedules and required equipment used during the activities.
• Exhibits enthusiasm for the activity to impart a feeling of excitement to camp participants.
• Follows procedures for camper check-in/check-out.
• Completes reports for accidents/incidents, behavioral modifications, and camp schedules.
• Promotes safety and proper storage of equipment, including inventory of supplies.
• Ensures safety of youth during transportation while on field trips.
• Recognizes and rewards positive, improved, and outstanding behavior and/or accomplishments of camp participants.
• Responsible for clean-up and restocking once parties are completed.

Benefits

• Part-time seasonal employment with competitive pay.
• Opportunity to gain experience in customer service and recreation management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Justice, Public Order, and Safety Activities
• Education Level: No Education Listed