Seasonal Broadcast Operations Engineer (Part-Time)

Major League Baseball•New York, NY

23h•$34 - $37•Hybrid

About The Position

The Broadcast Operations Engineer will be responsible for day to day operations of broadcast technology for Major and Minor League Baseball systems. The primary role will be to support remote devices and livestream workflows for gameday and consumer facing productions. This position will be part-time, seasonal in alignment with the MLB/MiLB schedule and located either in our New York operations centeror remotely depending on location.

Requirements

Strong written and verbal communication skills
Ability to work effectively in a team environment
General capability to problem solve and think critically on the fly
Ability to stay organized and on task in fast paced environments
Self motivated to expand knowledge-base and understanding of MLB workflows over time
Ability to commute in office daily or possess a robust home internet connection
Competence with Mac and Windows Operating Systems
Familiarity of IP Video Transport concepts
Operational knowledge of video and audio production standards for live events

Responsibilities

Primary support of game-day operations for the MLB.TV product. QC, analyze, and troubleshoot gameday feeds and corresponding for customer-facing live streams
Work with club audio/video staff on receiving proper program handoff, documenting production specifics, and tracking team centric requests
Monitor and verify nightly status of media pipelines for encoding distribution to MLB.tv platform and streaming partners
Provide necessary escalations and feedback to Media Technology, Enterprise Media and Broadcast Engineering teams
Work with operations staff to generate nightly engineering reports and track relevant incidents
Perform regular sweeps of the entire MLB.tv pipeline to identify issues and notify the stakeholders of faults and downstream impact
Primary support of MLB At Bat audio product. QC, analyze, and calibrate radio feeds being acquired via remote connections for consumer facing MLB streaming products
Provide operational support of audio transmission systems, including IP encoding, decoding, and routing of signals through the MLB media pipelines
Work with radio station staff on receiving proper handoff, documenting production specifics, maintaining contacts, and tracking one off requests
Notifying Tier 2 support teams regarding issues that require escalation and properly notating forend of shift reports