Seasonal Beach Patrol Dispatcher

Cameron CountySouth Padre Island, TX
3d$14Onsite

About The Position

Dispatcher work involves evaluating and managing radio calls to determine the appropriate level of emergency medical service (EMS) and/or rescue assistance required, dispatching units, transmitting information and messages upon request and/or according to established procedures, interaction with field / management staff, data entry, and all other office related duties.

Requirements

  • Must be at least 16 years old.
  • Must type at least 35
  • Must pass drug screen.
  • Obtain criminal background check clearance.
  • High school graduate or GED.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records and other office procedures and terminology.
  • Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
  • Knowledge of computer hardware and software, including applications.
  • Must be able to work under pressure and respond promptly to lifeguard and external agency calls.
  • Must be able to handle a high stress environment, and have outstanding communication skills.
  • Communicate effectively in English verbally and in writing.
  • Knowledge of emergency medical procedures.
  • Remain calm and effective under heavy workloads and in emergency situations.
  • Exercise good judgment in emergency situations.
  • Determine priorities of emergencies.
  • Obtain and act on information quickly and accurately in emergency situations.
  • Comprehend and make inferences from written materials such as operations manuals.
  • Learn job-related material through oral instruction and observation, and reading to effectively perform job duties. This learning takes place in an on-the-job training setting.
  • Learn street locations, station locations, and geography of the areas served.
  • Learn to operate communications equipment (telephones, base radios, and computer terminals)

Responsibilities

  • Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
  • Record details of calls, dispatches, and messages.
  • Question lifeguards to determine their locations, and the nature of their problems to determine type of response needed.
  • Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Receive incoming telephone or radio calls regarding emergency and non-emergency calls
  • Maintain access to, and security of, highly sensitive materials.
  • Maintain files of information relating to emergency calls such as personnel rosters, and reports
  • Aid in other official Beach Patrol tasks
  • Maintaining cleanliness of office area
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