Seasonal Bartender - Club Wyndham Ocean Blvd. Resort

Travel + Leisure Co.•Hampton, NH

18h

About The Position

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. The Bartender will be responsible for providing excellent guest service as it pertains to the food and beverage outlets of resort. He/She will promptly address guest service needs, complete beverage orders and request, clean and stock all areas based on inventory control. He/she will maintain the company’s expected high quality standards and will follow all safety protocols as dictated by company policy.

Requirements

High School diploma or equivalent
Bartending school and or training
Local / State required alcohol serving license required
Organizational Skills.
Excellent communication skills.
Acquires job skills and learns company policies and procedures to complete routine tasks.
Ability to read and comprehend routine instructions, short correspondence and memos.
Ability to give high priority to customer service.
Ability to solve problems with a minimum of supervision.
Ability to read, write and understand English.
Basic office skills helpful including basic math, proper cash handling procedures.
Must maintain a professional appearance and a Can-Do, positive attitude towards all guests and staff.
Ability to multi-task and work in a fast paced environment.
Must be people oriented and able to work independently or with others as needed.
Must be detail oriented.
PC Skills and Knowledge preferred
Ability to use basic cashier equipment
Basic knowledge of inventory and rotation of food and beverage

Nice To Haves

6 months to 1 year of bartending experience preferred
Unless there is a legal requirement, experience will be accepted for the education requirement.

Responsibilities

Responsible for the mixing and serving alcoholic and nonalcoholic beverages: Promptly greet guests in a friendly and professional manner. Ensure orders are taken accurately and completely. Offer ideas and suggestions to guests when ordering. Serve wine, draught and bottle beer. Mixes ingredients to prepare cocktails and other drinks. Collects payment for drinks served. Prepares bar area and supplies to ensure a successful shift. Orders or requisitions liquor and supplies. May assist in preparation of food orders. (50% time)
Maintain positive guest, owner and associate relationships: Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. Make appropriate service recovery recommendations. Promote team work and quality service through daily communications and coordination with other departments. (25% time)
Ensure compliance with: Internal Audit, Quality Assurance, Loss Prevention, Resort Operating Procedures, Guest Service Department Operating Procedures, and Standard Operating Procedures, follows all beverage handling guidelines (10% time)
Cultivate a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience. (10% time)
Performs other duties as needed (5% time)

Benefits

Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identify theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program