Seasonal Asset Protection Security Guard, Del Amo Fashion Center

Bluemercury•Torrance, CA

24d•Onsite

About The Position

Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company's bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here .

Requirements

Communication : Comfortable communicating with customers
Adaptability : Able to adapt quickly to changing priorities
Teamwork : Enjoy working as part of a team, as well as independently
Technology : Comfortable with two-way communication devices
Interpersonal Skills : Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
A resourceful self-starter who can adapt quickly to changing priorities
Ability to communicate and share information with diverse groups of customers and peers
Enjoy working as part of a team, as well as independently
Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Obtain and maintain required licenses, trainings, and certifications
Walking and standing for majority of your shift
Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Occasional stooping, kneeling, crouching, and reaching above eye level
Lifting and moving items up to 30lbs

Responsibilities

Greet customers when they enter the store or a department within a store
Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
Handle proprietary, sensitive, and confidential information
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

competitive pay and benefits
comprehensive health and wellness coverage
401(k) match
paid time off
eight paid holidays
continuous learning and leadership development
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice