About The Position

Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company's bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • A resourceful self-starter who can adapt quickly to changing priorities
  • Ability to communicate and share information with diverse groups of customers and peers
  • Enjoy working as part of a team, as well as independently
  • Must be able to understand and communicate effectively with customers, co-workers, and supervisors
  • Read and understand employment policies and safety rules/procedures in English
  • Obtain and maintain required licenses, trainings, and certifications

Nice To Haves

  • Comfortable communicating with customers
  • Able to adapt quickly to changing priorities
  • Enjoy working as part of a team, as well as independently
  • Comfortable with two-way communication devices
  • Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments

Responsibilities

  • Greet customers when they enter the store or a department within a store
  • Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
  • Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
  • Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
  • Handle proprietary, sensitive, and confidential information
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match to invest in your future
  • Paid time off and eight paid holidays
  • Continuous learning and leadership development
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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