Seasonal Asset Protection Security Guard, Ross Park Mall

Macy's • Pittsburgh, PA

422d

About The Position

The Visual Security Officer is an entry-level position within Macy's Asset Protection team, responsible for monitoring customer traffic, deterring theft, and ensuring a safe shopping environment. This role involves communicating suspicious activities to management and providing excellent customer service while stationed at store entrances.

Requirements

• Comfortable communicating with customers.
• Able to adapt quickly to changing priorities.
• Enjoy working as part of a team, as well as independently.
• Comfortable with two-way communication devices.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Nice To Haves

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• A resourceful self-starter who can adapt quickly to changing priorities.
• Ability to communicate and share information with diverse groups of customers and peers.

Responsibilities

• Greet customers when they enter the store or a department within a store.
• Use two-way communication devices to maintain contact with Asset Protection Detectives and Management.
• Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity.
• Maintain strict compliance with company policies regarding apprehensions, searches, and evidence preservation.
• Handle proprietary, sensitive, and confidential information.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits - may include 100% of tuition, books, and fees.
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed