Seasonal Animal Care Coordinator, Kitten Nursery

The American Society for the Prevention of Cruelty to Animals • New York, NY

39d • $24 - $26 • Onsite

About The Position

Summary: Overview Are you a friendly, detailed-oriented people person who thrives on creating efficiency? Are you passionate about providing exceptional care to cats and kittens in need? If so, you should consider the role of Animal Care Coordinator to join a committed Kitten Nursery team working to support kittens and nursing queens in New York City Who We Are The Kitten Nursery cares for hundreds of underage kittens and their mothers each year, in a dedicated nursery environment and in foster. Once these kittens are healthy and happy 8-week-olds, the Kitten Nursery helps them get ready for adoption through the ASPCA Adoption Center. What You’ll Do Animal Care Coordinator reports directly to the Manager, Medical Operations and has no direct reports. The Animal Care Coordinator supports the care and movement of kittens through the Nursery on their way to and from foster homes through both direct care and administrative work. Their work includes handling kittens for medical appointments, updating and maintaining medical records, and preparing discharges and medications for kittens going to foster. Along with other direct care roles, they work under the guidance of veterinarians and licensed veterinarian technicians to assist in the delivery of individual animal and population level medical care following low-stress handling principles and shelter medicine practices. Where and When You’ll Work This position is an on-site role and reports to the 92nd street ASPCA location. This is a seasonal full time role (late March-late November) What You’ll Get Compensation Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary range for this role is set forth below and may be modified in the future. The target hiring range for this role is $24.45-$25.90 hourly. Benefits At the ASPCA, you don’t have to choose between your passion and making a living. Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home. Our benefits include, but are not limited to: Affordable health coverage , including medical, employer-paid dental, and optional vision coverage. Flexible time off that includes vacation time, sick and bereavement time, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you. Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year. Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

Requirements

• Knowledge of basic animal care and low stress handling
• Able to understand and communicate using appropriate veterinary medical terminology
• Exceptional customer service skills
• Able to quickly adjust focus and shift priorities based on Kitten Nursery and patient needs
• Able to work efficiently and calmly under challenging conditions; demonstrate flexibility with work assignments and tasks
• Excellent written and oral communication skills
• Able to maintain an open mind regarding changes and be willing to learn, implement, and teach new protocols
• Basic computer skills, including Microsoft Office; familiarity with PetPoint and Impromed or other shelter and veterinary software systems a plus
• Must be able to bend, stand, lift 30 pounds frequently and engage in repetitive motions throughout a shift
• Must be comfortable working in close proximity to cats and cat litter
• Ability to exemplify ASPCA’s core values and behavioral competencies
• High School Diploma required
• 1-2 years’ experience in an animal shelter or veterinary practice setting
• Fear Free certified or within 60 days of employment

Nice To Haves

• Spanish (preferred).

Responsibilities

• Ensure accurate and timely data entry to animals’ medical records, including transfer of information from Animal Care Centers of NY and from other ASPCA departments, and diagnostic test results from outside laboratories
• Prepare animal records in anticipation of services for Community Medicine and AAH appointments, to coincide with foster returns and timely, efficient movement throughout an animal’s stay
• Create Foster Medical Discharges and medical disclosures under the direction of veterinarians or licensed veterinary technicians
• Collect histories from good Samaritans relinquishing kittens to the Nursery
• Review health monitoring data submitted by foster volunteers to ensure records are complete
• Competently and compassionately explain information veterinarians have documented about an animal’s condition to other Kitten Nursery staff members, volunteers, and foster caregivers with easily understood language
• Cultivate positive and productive relationships with staff, foster families and members of the public to support positive animal outcomes
• Participate in daily Nursery Rounds to support the efficient movement of animals into and through foster homes.
• Be an active learner - attend staff meetings and training sessions, seek-out opportunities to develop as a professional
• Represent the ASPCA in a professional, and courteous manner at all times
• Additional duties as assigned by supervisor
• Provide a safe and compassionate environment for animals in our care, our staff, and for our volunteers by using low-stress handling techniques.
• Handle and restrain animals for medical procedures utilizing the least-restraint and lowest-stress techniques possible
• Administer oral and topical medications as directed by veterinary staff during examinations
• Prepare medications for foster volunteers to administer to kittens in foster care
• Transport animals (using low-stress techniques) and their medical records within ASPCA departments for necessary care, including but not limited to transfers to the ASPCA Animal Hospital and/or Community Medicine
• Provide attentive care for all kittens, as well as nursing mother cats with kittens, including routine bottle feeding, assisted feeding, and stimulating elimination
• Clean and sanitize cages, enclosures, and all equipment in accordance with Nursery Standard Operating Procedures.
• Ensure the comfort and cleanliness of shelter animals; always provide appropriate bedding, and appropriate daily enrichment
• Continually monitor the nursery population for general well-being, signs of illness, and behavior concerns; communicate findings to appropriate team members as outlined in Standard Operating Procedures
• Work in compliance with Occupational Safety and Health Administration policies and requirements
• Additional duties as assigned by supervisor

Benefits

• Affordable health coverage , including medical, employer-paid dental, and optional vision coverage.
• Flexible time off that includes vacation time, sick and bereavement time, 10 company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you.
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year.
• Robust professional development opportunities including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field, and so much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees