Lush Handmade Cosmetics-posted 3 months ago
$15 - $15/Yr
Towson, MD
Health and Personal Care Retailers

Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more. We encourage you to put yourself in the customer's shoes and think about what would make their day. Whether it's providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper. For our Seasonal Ambassadors, it's not just about selling soap - it's about making a positive impact on the world, one bar at a time!

  • Utilize StoreForce dashboard results and seek feedback to exceed sales goals.
  • Deliver a world-class customer experience to every customer.
  • Connect with customers and identify their needs by listening attentively and asking open-ended questions.
  • Demonstrate the unique benefits and features of products.
  • Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging.
  • Host store parties and other initiatives to engage the community.
  • Expand product knowledge with ongoing learning.
  • Utilize Lush resources to develop effective sales techniques and product knowledge.
  • Encourage open communication and actively listen to team members' perspectives related to diversity, equity, inclusion, and belonging (DEIB).
  • Maintain a clean, organized, and visually appealing store.
  • Utilize Visual Merchandising guidelines to adjust product displays based on sales.
  • Practice company standards for opening and closing, product integrity, respectful workplace, and health and safety.
  • Excellent customer service skills.
  • Flexibility to adapt to changing situations and priorities in a fast-paced environment.
  • Knowledge and passion for skincare, natural beauty, and ethical business.
  • Flexible schedule to accommodate store needs, including evenings, weekends, and holidays.
  • Experience with consultation-based customer service models.
  • Strong problem-solving skills to address issues that arise in day-to-day operations.
  • Experience working in a team environment.
  • Experience working in skincare or cosmetics.
  • Experience in cross cultural collaboration and DEIB or social justice training.
  • Fluency in Spanish, French, or other languages.
  • $15.50 - $15.50 USD per hour.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service