The position involves planning staff according to needs and productivity, establishing short-term individual and departmental goals, and creating departmental schedules. It requires planning for departmental needs such as supplies, tools, and equipment based on seasonal demands. Continuous improvement is a key focus, with responsibilities including developing system enhancements and process improvements, as well as creating training documents. The role also includes establishing and updating Standard Operating Procedures, addressing and escalating issues related to staff, processes, or systems, and providing effective performance feedback to meet and exceed established standards. Additionally, the position requires managing productivity levels to meet service standards and departmental goals, as well as preparing and maintaining reports necessary for departmental functions and tracking goals and accomplishments for senior management. Leaders at Deckers Brands are expected to demonstrate leadership behaviors, manage a team of front-line supervisors and operations leads, mentor and develop teammates, and ensure compliance with safety standards.
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Job Type
Full-time
Career Level
Manager
Education Level
Bachelor's degree
Number of Employees
5,001-10,000 employees