About The Position

The position involves planning staff according to needs and productivity, establishing short-term individual and departmental goals, and creating departmental schedules. It requires planning for departmental needs such as supplies, tools, and equipment based on seasonal demands. Continuous improvement is a key focus, with responsibilities including developing system enhancements and process improvements, as well as creating training documents. The role also includes establishing and updating Standard Operating Procedures, addressing and escalating issues related to staff, processes, or systems, and providing effective performance feedback to meet and exceed established standards. Additionally, the position requires managing productivity levels to meet service standards and departmental goals, as well as preparing and maintaining reports necessary for departmental functions and tracking goals and accomplishments for senior management. Leaders at Deckers Brands are expected to demonstrate leadership behaviors, manage a team of front-line supervisors and operations leads, mentor and develop teammates, and ensure compliance with safety standards.

Requirements

  • A Bachelor’s degree or equivalent.
  • Supply Chain certification courses, Lean, Six Sigma certification or related field.
  • 5 years or more of leadership experience in a distribution, fulfillment, or production environment.
  • Experience working alongside a contingent workforce.
  • Experience motivating a large-scale workforce working long hours and weekends.
  • Experience supervising front-line supervisors and managing large-scale operations.

Nice To Haves

  • Familiarity with WMS.
  • Knowledge of Excel.
  • Strong communication skills.
  • Ability to present effectively.
  • Experience managing a large workforce.
  • Knowledge of multiple systems.

Responsibilities

  • Planning staff accordingly based on needs and productivity.
  • Establishing short-term individual and departmental goals.
  • Planning out departmental schedules.
  • Planning for departmental needs (supplies/tools/equipment) based on season.
  • Developing system enhancements and process improvements.
  • Creating training documents.
  • Establishing and updating Standard Operating Procedures.
  • Addressing and escalating issues related to staff, processes, or systems.
  • Providing effective performance feedback to meet and exceed established standards.
  • Maintaining productivity levels to meet service standards and departmental goals.
  • Establishing individual and departmental productivity goals.
  • Communicating departmental productivity.
  • Managing the preparation and maintenance of reports necessary for departmental functions.
  • Preparing reports for senior management to track goals and accomplishments.
  • Leading and developing a team of front-line supervisors, operations leads, and hourly associates.
  • Managing workforce daily duties, assignments, and projects.
  • Acting as the primary information source for the team.
  • Mentoring, training, and developing teammates for career progression.
  • Creating, communicating, and maintaining processes and standard work procedures.
  • Identifying and leading process improvement initiatives using lean tools.
  • Building and delivering productivity plans by reviewing work forecasts.
  • Partnering with other leaders to share best practices.
  • Ensuring safety compliance to provide safe working conditions.
  • Determining customer priorities and assigning resources to meet shipping deadlines.
  • Working with all business channels to determine skill sets needed for seasonal shifts.
  • Planning, coordinating, and delegating projects to meet deadlines.
  • Supporting areas that may impact the department to provide better methods.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

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