Season Retail - Part Time Service Team Member

Michaels Stores

107d • $15 - $18

About The Position

As a team member at Michaels, you will deliver friendly customer service, assist customers in shopping our store, and help them find what they’re looking for. You will ensure all customers receive a fast and friendly checkout experience. Your responsibilities will include completing truck unloading and merchandise duties throughout the store, maintaining store recovery standards to deliver our Brand Promises, and helping customers shop and locate products. You will also provide solutions to customer inquiries and educate them on the benefits of the Rewards program and Private Label Credit Cards, completing enrollments as necessary. Additionally, you will assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). You will participate in the truck unload, stocking, and planogram (POGs) processes, and be responsible for merchandise recovery and maintenance, ensuring a well-merchandised and in-stock store. You will perform Store In Stock Optimization (SISO) and AD set duties as assigned, support shrink and safety programs, and adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements. Interacting with others in an accepting and respectful manner is essential, as is promoting commitment to the organization’s vision and values. You will also be cross-trained in Custom Framing selling and production, and may be assigned other duties as needed.

Requirements

• Retail and/or customer service experience preferred.
• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Ability to lift heavy boxes and access high shelves.

Responsibilities

• Deliver friendly customer service and assist customers in shopping the store.
• Ensure a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties.
• Maintain store recovery standards.
• Help customers locate products and provide solutions.
• Educate customers on the Rewards program and Private Label Credit Cards.
• Assist with Omni channel processes including BOPIS and SFS.
• Participate in truck unload, stocking, and planogram processes.
• Complete merchandise recovery and maintenance.
• Perform Store In Stock Optimization (SISO) and AD set duties.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs.
• Interact positively and respectfully with others.
• Be cross-trained in Custom Framing selling and production.
• Complete other duties as assigned.

Benefits

• Health insurance (medical, dental, and vision).
• Paid time off.
• Tuition assistance.
• Generous employee discounts.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees