Search Product Operations - Creator Search Insights - Trust & Safety - San Jose

Tiktok • San Jose, CA

400d • $110,222 - $202,666

About The Position

The Trust & Safety (T&S) team at TikTok is dedicated to ensuring a safe online community for users to create and enjoy content. This role focuses on improving user experience through product operations, driving user growth, engagement, and retention while managing the content ecosystem. The position involves strategic product development, marketing execution, and cross-functional collaboration to enhance the platform's safety and user satisfaction.

Requirements

• Bachelor's degree or above, with at least 3 years of experience in social media or the digital industry.
• Knowledge about marketing and product operation, with a basic understanding of search and familiarity with social media and video/streaming platforms.
• Excellent communication and project management skills, with experience in cross-team collaboration.
• Strong data analysis skills to provide valuable insights independently.
• Proactive and solution-oriented, with the ability to identify problems and implement effective solutions.

Nice To Haves

• Knowledge about TikTok and search engines, with familiarity in social media and video/streaming platforms.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users.

Responsibilities

• Responsible for the content ecosystem building through a variety of product operations, driving user growth, engagement, and retention.
• Develop and execute a product vision that aligns with objectives, monitoring product performance metrics and iterating on features based on data insights.
• Develop and execute marketing and communication strategies to promote the product, including delivering marketing plans and resource allocation.
• Plan and execute integrated marketing campaigns to drive product awareness, demand, and engagement, while monitoring campaign performance and optimizing strategies.
• Collaborate with cross-functional teams to explore potential growth opportunities and ensure project efficiency.

Benefits

• 100% premium coverage for employee medical insurance, approximately 75% for dependents, and a Health Savings Account (HSA) with company match.
• Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans.
• 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) and 10 paid sick days per year.
• 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.
• 401K company match, gym and cellphone service reimbursements, and mental health benefits through EAP and Lyra.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree