Seafood - Manager

Good Food Holdings Companies•Newport Beach, CA

10h•Onsite

About The Position

Since opening its first market in Rolling Hills, CA, Bristol Farms has aimed to bring people together around a love for cooking and sharing delicious food, creating a community of curious foodies. This is achieved by providing the freshest, highest-quality, locally sourced meat, seafood, and produce, complemented by an array of groceries and an extraordinary guest experience. The company relies on its team members and leaders to provide exceptional service and foster a fun, interactive, and engaging environment. Ideal team members are passionate about food, thrive in fast-paced settings while maintaining a calm demeanor, possess a positive attitude, and excel in team environments. They are warm, outgoing, authentically amazing individuals who seek inspiration, challenge, and pride in their work, connecting with guests to exceed expectations. They embody entrepreneurship, mutual respect, and a 'YES!' attitude to find solutions. This is a management position requiring confidence, commitment, and motivation to lead staff to success. Key personality traits for the Seafood Manager include patience, even-temperedness, humbleness, humor, good listening skills, perceptiveness, supportiveness, decisiveness, flexibility, analytical thinking, consistency, progressiveness, and being an encourager and coach. As a customer-service oriented and teaching role, the manager must be smooth-tempered and possess excellent people skills, and be open to growth and expansion within Bristol Farms/Lazy Acres Natural Market.

Requirements

High School diploma or general education degree (GED)
Two to three years related experience and /or training; or equivalent combination of education and experience.
Love food and can create an experience that is beyond the everyday.
Positive attitude and work well in a team environment.
Can connect with people and reach a level of hospitality that exceeds guests' expectations.
Warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work.
Embody a spirit of entrepreneurship and mutual respect.
Approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.
Patience, even temperedness, humbleness, humorous, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, provocative and an encourager and coach.
Smooth tempered and possess excellent people skills.
Open to growth and expansion.

Responsibilities

Directs and coordinates the Seafood department with sales, ordering of products, and assures customer service.
Prepares the weekly and daily work schedules and directs the activities of employees working in the Seafood Department.
Is responsible for the staffing, training and overall development of employees working in the Seafood Department on a daily basis.
Train employees on weighing, slicing, cutting, and serving of seafood items.
Train employees on opening and closing procedures for department.
Responsible for employees practicing same techniques.
Responsible for the daily schedule and direction of employees.
Accurately scales all weighable merchandise, including the use of correct tare codes, to determine price.
Assures high quality and proper quantity via proper ordering and receiving either through self or other employees.
Examines products bought for resale or received for storage.
Advises customers on quality of food, method of handling, and other factors affecting preparing, freezing, and storage.
Consistently monitors the case, from the front, customer side, to assure clean, visible, and plentiful display of product.
Cuts, trims, and bones whole fish to reduce to cooking cuts such as steaks, and other desired portions.
Cuts and weighs seafood to individual servings.
Tends electric grinder to grind fish.
Shapes and ties fish.
Fills showcase once fish has been cut.
Receives, inspects, and stores fish upon delivery; records quantity of fish received.
Assures that deliveries are put away and rotated.
Assures that customer special requests are met with excellence.
Provides information to customers about all the different types of seafood and convenience and self-serve items.
Responsible for ordering product accurately and in a timely manner.
Responsible for daily and weekly logging of invoices and for following the established invoice routing procedure.
Conducts monthly department meetings.
Engages and coaches others in suggestive selling techniques.
Suggests development of new products to superiors.
If approved, implements suggestions for new products.
Implements new product introduction, department demos, employee product knowledge and sales training.
Responsible for monthly inventory.
Responsible for implementing and maintaining all marketing programs, including but not limited to weekly ads, price changes, merchandising, etc.
Responsible for communication with the Store Director on all seafood related issues.
Helps manage costs by controlling shrink and theft.
Maintains the appropriate profit margin in accordance to the approved pre-set budget, which entails, but is not limited to: sales goals, cost of goods, expenses, price changes and waste management.
Maintains proper rotation of all perishable products.
Responsible for using the tools provided by management to ensure the success of the department.
Handles customer complaints in such a manner to assure customer satisfaction.
Conducts accident investigations and completes necessary paperwork within accordance to Cal Osha SB-198.
Maintains the Seafood Department under current health codes and company's standards on sanitation and cleanliness.
Arranges for all equipment to be fixed and cleaned.
Leads by example; models correct behavior and adherence to company policies and procedures.
Follows the employee handbook at all times, especially on service standards and appearance.
At all times, meets and exceeds company's standards in service, quality, and cleanliness.
Directly supervises a total of 1-4 employees in the Seafood Department.
Is responsible for the overall direction, coordination, and evaluation of this unit.
Carries out supervisory responsibilities in accordance with Bristol Farms/Lazy Acres Natural Market policies and all applicable laws.
Responsibilities include interviewing; training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.