SEAFOOD/LEAD CLERK

Kroger • Portland, OR

116d

About The Position

The position involves creating an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages customer return. The role includes directing and supervising all functions, duties, and activities for the Meat/Seafood department, supporting day-to-day operations, and embracing the Customer 1st strategy to encourage excellent customer service. The position also requires demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Minimum effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Possess adequate knife handling skills and knife speed.

Nice To Haves

• High school education or equivalent preferred.
• Management experience preferred.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience.
• Retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment.
• Direct and supervise all functions, duties, and activities for the Meat/Seafood department.
• Support the day-to-day functions of the Meat/Seafood operations.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company's core values.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Cut seafood to customers' requests using proper cutting equipment.
• Offer product samples to customers.
• Inform customers of meat/seafood specials.
• Prepare foods according to food temperature logs and cooking instructions.
• Develop and implement a department business plan.
• Understand the store's layout and locate products.
• Create and execute sales promotions in partnership with store management.
• Monitor and control expenses for the department.
• Maintain awareness of inventory/stocking conditions.
• Schedule price changes by updating shelf tags and promotional signs.
• Plan, organize, and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs and comply with safety procedures.
• Notify management of customer or employee accidents.
• Report all safety risks, illegal activity, and issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED