SEAFOOD/DEPT LEADER

Kroger • Seattle, WA

80d

About The Position

The position involves creating an outstanding customer experience through exceptional service while establishing and maintaining a safe and clean environment that encourages customer return. The role requires achieving sales and profit goals for the Seafood department, monitoring and controlling quality assurance standards, and supervising all functions and activities within the department. The candidate will demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations
• Current food handlers permit once employed
• Possess adequate knife handling skills and knife speed

Nice To Haves

• High school diploma or equivalent
• Management experience
• Knowledge of cutting, traying, wrapping, and labeling
• Seafood experience
• Retail experience
• Second language: speaking, reading and/or writing

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Achieve sales and profit goals for the department.
• Monitor and control established quality assurance standards.
• Direct, support, and supervise all functions, duties, and activities for the Seafood department.
• Promote trust and respect among associates by communicating company, department, and job-specific information.
• Collaborate with associates and promote teamwork to achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on job performance and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Cut seafood to customers' requests using proper cutting equipment.
• Prepare foods according to food temperature logs and follow cooking instructions.
• Partner with store management to create and implement a department business plan.
• Inform and educate department associates about current, upcoming, and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget and profit and loss reviews.
• Schedule routine price changes by updating shelf tags and promotional signs.
• Maintain compliance with all country of origin labeling and regulations.
• Plan, organize, and supervise the inventory process.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of any repairs needed.
• Notify management of customer or employee accidents and report all safety risks or illegal activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED