SEAFOOD/DEPT LEADER

Kroger • Cottonwood, AZ

408d

About The Position

The Seafood Department Manager is responsible for creating an outstanding customer experience through exceptional service while ensuring a safe and clean environment. This role involves achieving sales and profit goals, monitoring quality assurance standards, and supervising all functions within the Seafood department. The manager will embody the company's core values and work collaboratively with associates to foster a positive work environment and meet departmental objectives.

Requirements

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations
• Current food handlers permit once employed
• Possess adequate knife handling skills and knife speed

Nice To Haves

• High school diploma or equivalent
• Management experience
• Knowledge of cutting, traying, wrapping, and labeling
• Seafood experience
• Retail experience
• Second language: speaking, reading and/or writing

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Achieve sales and profit goals established for the department.
• Monitor and control all established quality assurance standards.
• Direct, support, and supervise all functions, duties, and activities for the Seafood department.
• Promote trust and respect among associates by communicating company, department, and job-specific information.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in the performance appraisal process.
• Adhere to all local, state, and federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome, important, and appreciated.
• Cut seafood to customers' requests using proper cutting equipment.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Partner with store management to create and implement a department business plan to achieve desired results.
• Inform and educate department associates about current, upcoming, and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule routine price changes by updating shelf tags and promotional signs.
• Maintain compliance with all country of origin labeling and regulations.
• Plan, organize, and supervise the inventory process.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate personnel of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.

Benefits

• Opportunities for career growth
• Flexible scheduling options
• Employee discounts
• Health insurance options
• Paid time off

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED
• Number of Employees: 101-250 employees