Seafood Clerk

Hy-Vee•Kansas City, MO

12d

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Seafood Service Clerk Department: Seafood FLSA : Non-Exempt General Function: Provides prompt, efficient and friendly customer service. Wraps, trims, stocks cases, and receives merchandise in the Seafood Department. Core Competencies: Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of Perishables, Store Operations, and Health Wellness Home; Seafood Department Manager; Assistant Seafood Department Manager; Service Managers Positions that Report to you: None Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. Makes an effort to learn customers’ names and to address them by name whenever possible. Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders. Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. Wraps, weighs, and labels product. Reviews the status and appearance of the food for freshness, then stocks cases or rotates product. Finishes display details including seafood for traying. Prepare and organize seafood items for display. Understands and practices proper sanitation procedures and ensures the work area is always clean and neat. Replenishes and organizes the coolers. Reports out-of-stock products to appropriate personnel. Removes trash in a timely manner. Maintains strict adherence to department and company guidelines related to personal hygiene and dress. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Prepares some signs for the department. Orders replenishment merchandise as directed by management. Assists in other areas of store as needed. Performs other job-related duties and special projects as required. Knowledge, Skills, Abilities, and Worker Characteristics Commitment to the Hy-Vee Mission and a willingness to promote the values of the company Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables Ability to do simple addition and subtraction; copying figures, counting and recording Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Requirements

Must be 18+
Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
Ability to do simple addition and subtraction; copying figures, counting and recording
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
High school diploma or equivalent required
Food Safety training
Six months previous related work experience.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customers’ names and to address them by name whenever possible.
Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Wraps, weighs, and labels product.
Reviews the status and appearance of the food for freshness, then stocks cases or rotates product.
Finishes display details including seafood for traying.
Prepare and organize seafood items for display.
Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
Replenishes and organizes the coolers.
Reports out-of-stock products to appropriate personnel.
Removes trash in a timely manner.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Prepares some signs for the department.
Orders replenishment merchandise as directed by management.
Assists in other areas of store as needed.
Performs other job-related duties and special projects as required.