SE CSI Front Desk Assistant

University of Richmond

12d

About The Position

Desk Assistant Position Assist with the daily operation of the Tyler Haynes Commons Information Desk and assist with the operations of the Center for Student Involvement. Assist individuals seeking help or questions regarding the University, i.e., event schedules, student organization matters, directions, etc. Refer individuals to the correct resources when necessary. Receive incoming telephone calls (answer questions, transfer calls, relay messages) courteously and accurately and retrieve voicemail messages, as appropriate. Responsible for sorting incoming mail into administrative and organizational mailboxes. Responsible for completing administrative tasks (e.g., sorting, copying, filing, organization) when requested by professional staff. Provide basic AV set-up assistance and troubleshooting, as needed. Respond to questions and building needs, informing the professional staff of any unusual, emergency, and/or maintenance situations Other duties and/or projects as assigned by the Professional and Student Staff Qualifications Be a current full-time University of Richmond Student Possess exceptional customer service while maintaining a high level of professionalism Must be available to work up to 2 weekend shifts (Fri or Sat) per semester Basic knowledge of Microsoft Word, Microsoft Excel, and Google Forms Strong communication and administrative skills, including answering the phone Ability to multitask and work independently Ability to handle sensitive and confidential information Please complete this questionnaire and upload it as a PDF as part of your application: https://cglink.me/2yp/s243 Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. The mission of the University of Richmond is to educate in an academically challenging, intellectually vibrant, and collaborative community dedicated to the holistic development of students and the production of scholarly and creative work. University of Richmond students are eligible to work as student employees as long as they are eligible to work in the U.S., enrolled in at least 6 credits or 1.75 units, and are seeking a degree. The University of Richmond is an equal opportunity employer and prohibits discrimination on the basis of race, color, religion, national or ethnic origin, ethnicity, age, sex, gender, sexual orientation, gender identity, gender expression, disability, military or veteran status, or any classification protected by local, state or federal law. Notice for Current Student Employees: Apply from your existing Workday account. Do not apply on this site. Log in to Workday. Click on the Jobs Hub, select Browse Jobs and filter for the "Student Worker" Job Family or the "Student" Job Category. Locate the position and click Apply.

Requirements

• Be a current full-time University of Richmond Student
• Possess exceptional customer service while maintaining a high level of professionalism
• Must be available to work up to 2 weekend shifts (Fri or Sat) per semester
• Basic knowledge of Microsoft Word, Microsoft Excel, and Google Forms
• Strong communication and administrative skills, including answering the phone
• Ability to multitask and work independently
• Ability to handle sensitive and confidential information

Responsibilities

• Assist with the daily operation of the Tyler Haynes Commons Information Desk and assist with the operations of the Center for Student Involvement.
• Assist individuals seeking help or questions regarding the University, i.e., event schedules, student organization matters, directions, etc.
• Refer individuals to the correct resources when necessary.
• Receive incoming telephone calls (answer questions, transfer calls, relay messages) courteously and accurately and retrieve voicemail messages, as appropriate.
• Responsible for sorting incoming mail into administrative and organizational mailboxes.
• Responsible for completing administrative tasks (e.g., sorting, copying, filing, organization) when requested by professional staff.
• Provide basic AV set-up assistance and troubleshooting, as needed.
• Respond to questions and building needs, informing the professional staff of any unusual, emergency, and/or maintenance situations
• Other duties and/or projects as assigned by the Professional and Student Staff

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed