ByteDance-posted 3 months ago
San Jose, CA
5,001-10,000 employees
Publishing Industries

Pico is a leading VR company with independent innovation and R&D capabilities, focusing on VR all-in-one technology. Pico is committed to offering immersive and interactive VR experiences to our customers, including providing tailor-made solutions for our enterprise clients in the fields of education and healthcare. We are seeking an innovative AI Space Interaction Industrial Designer to join our design team and create the next generation of consumer intelligent products. This role bridges the gap between design thinking and emerging technologies, focusing on translating complex technological capabilities into meaningful consumer experiences.

  • Work with multiple teams within the organization including sales, TPM, and SDK teams to ensure key deliverables of PICO B2B projects are met.
  • Take ownership of SDK-related questions and issues, including troubleshooting, verification of root cause, reproducibility of the issue, reporting of the issue with engineering if necessary, and issue resolution.
  • Collect various B2B customer requirements and collate results to share with the Product teams.
  • Develop strong cross-functional relationships with B2B customers, in order to implement optimal integrity solutions.
  • Maintain and update open-source demo libraries on GitHub and other platforms.
  • Create and maintain comprehensive technical documentation, including user guides, manuals, FAQs, and process workflows, to support both internal teams and B2B customers.
  • Provide comprehensive product support and demos for events and Workshops.
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