SAIC-posted 3 months ago
Full-time • Senior
Springfield, VA
11-50 employees

This is an opening for an SD-WAN Senior Network Engineer to support the Department of State’s (DoS) Diplomatic Technology Operations Division. This program provides transparent, interconnected systems and security supporting the DoS in successfully carrying out U.S. foreign policy missions worldwide. The Operations Division provides enterprise operations and maintenance support worldwide. SAIC’s program is named 'Vanguard' and is an IT consolidation consisting of the Department's data center, cloud, domestic and foreign network switch, routers and WAN devices. Currently, the role is three days onsite and 2 days remote in Springfield, VA or Beltsville, MD. Typically M-F 0830-1700. (Hour's dependent on mission priorities to include potential on-call).

  • Evaluates, designs, documents, implements, validation testing, and performs problem isolation and resolution, and performance monitoring.
  • Tunes, sets standards and maintains a range of network components and systems within the LAN/WAN environments at DoS posts and offices.
  • Performs functions using COTS and GOTS tools to test/validate physical media, Operating Systems, TCP protocol stacks, routing protocols, routed protocols and network hardware components primarily on Cisco devices.
  • Provides client consulting, and training on the best practices and use of the DoS networks, tools, and architectures.
  • Uses monitoring, performance analysis systems, network management software, and hardware management software to troubleshoot and isolate problems, gauge WAN and LAN performance and activity.
  • Devises solutions to operational problems within the capacity and operational limitations of installed equipment.
  • Provides internal consulting, technical guidance, information and support to other teams within DoS such as application developers, tools developers, management, and inter-division stakeholders.
  • Bachelors and 9+ years experience; masters and 7+ years experience; may accept additional SD-WAN experience in lieu of degree.
  • Active certifications: Cisco Certified Specialist – Enterprise SD-WAN Implementation.
  • Understanding SD-WAN Architecture: Familiarity with SD-WAN components such as controllers, edge devices, and overlay networks.
  • Proficiency in dynamic routing protocols like BGP, OSPF, and EIGRP.
  • Knowledge of application-aware routing, path selection, and traffic prioritization.
  • Ability to differentiate and manage overlay (logical) and underlay (physical) networks.
  • Skills in optimizing bandwidth usage and improving application performance.
  • Ability to configure and manage QoS policies for traffic prioritization.
  • Knowledge of best practices using secure tunneling and device hardening and risk management.
  • Expert experience in one or more of the following: Cisco Nexus, Cisco Catalyst, Cisco ISR/ASR routers troubleshooting.
  • Experience with integrating SD-WAN solutions with cloud platforms like AWS, Azure, and Google Cloud.
  • Skills in optimizing SaaS applications (e.g., Office 365, Salesforce) over SD-WAN.
  • Ability to explain technical concepts to non-technical stakeholders and team members.
  • Strong analytical skills to resolve complex network issues.
  • Experience in managing SD-WAN deployment projects.
  • Able to revise current work instructions or design documents and produce Visio drawing for infrastructure.
  • Customer service focused.
  • Knowledge of cabling standards, fiber optic and copper cable termination.
  • Experienced with network monitoring devices such as HP Openview, Nagios, Zenoss, NeuralStar or other similar monitoring tools.
  • Infoblox DDI operations and support v8.x and v9.x.
  • Master’s degree in a computer science/computer engineering related discipline.
  • Experience working with Service Now ticketing system.
  • Familiarity with Department of State’s network environments.
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