Sculpture Garden Coordinator

New Orleans Museum Of Art•New Orleans, LA

About The Position

The Sculpture Garden Coordinator is a visitor service-oriented, multi-faceted role responsible for the daily supervision of Sculpture Garden Attendants (SGAs), administrative support, and facility oversight within the Sculpture Garden. This position provides operational assistance to the Sculpture Garden Manager and helps ensure an exceptional visitor experience through effective team leadership, organization, and maintenance support.

Requirements

High school diploma required; Bachelor’s degree preferred
Minimum of two (2) years of customer service experience
Interest in visual arts and museum work
Ability to multitask effectively in a dynamic environment
Strong interpersonal skills and patience when interacting with the public
Ability to represent the museum with integrity, ethics, and professionalism
Commitment to supporting museum policies and management decisions positively
Interest in art and art history with willingness to learn about exhibitions, collections, and programming
Ability to remain calm under pressure and resolve conflicts tactfully
Strong communication skills with diverse audiences of all ages and backgrounds
Ability to enforce policies assertively while maintaining professionalism
Ability to work collaboratively with colleagues, artists, donors, volunteers, and the public
Ability to lift up to 15 lbs. occasionally
Ability to stand and remain on feet for the duration of a shift
Extensive physical mobility, including patrolling multiple gallery posts
Ability to assist staff and visitors in emergency situations
Must communicate clearly verbally and via radio
Ability to work in varied indoor and outdoor temperatures

Responsibilities

Deliver exceptional visitor experiences through excellent interpersonal and customer service skills
Provide guidance and supervision to Sculpture Garden Attendants during designated shifts
Assist the Sculpture Garden Manager with daily administrative tasks
Develop and complete special projects assigned by supervisor
Monitor office volunteers and address questions or concerns
Assist in developing and supporting Sculpture Garden programming and events
Coordinate recurring horticultural volunteers and group service days
Identify and report facility irregularities including fire hazards, leaks, unsecured doors/windows, and safety concerns
Monitor restroom cleanliness, trash bins, and safety supply inventory
Enforce museum policies in a friendly and professional manner
Restock supplies, visitor guides, and store merchandise as needed
Write incident reports for damages, accidents, or injuries