Scrum Master

Hearst•Dallas, TX

About The Position

The Opportunity: We are seeking a Scrum Master to support Agile delivery for healthcare software products that directly impact clinical, operational, and financial outcomes. This role sits at the intersection of technology, process, and people—helping teams deliver reliable, secure, and high-quality solutions in a highly regulated environment. As a Scrum Master, you will work closely with product owners, development teams, and key stakeholders to guide and mentor teams through the Scrum process, removing impediments and ensuring the successful, on-time delivery of high-quality product features. The Scrum Master provides effective collaboration, facilitation, leadership, and coaching skills that directly impact our software development process and the delivery of our applications. You will champion Agile principles while respecting the realities of healthcare software: patient safety, data privacy, and regulatory requirements. You’ll also leverage data and AI-enabled tools to improve transparency, learning, and predictability—without undermining accountability or professional judgment. What You Will Do: You will serve as Scrum Master for 2–3 cross-functional product and platform teams building healthcare applications, services, or internal systems. Key responsibilities include: Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement) with a focus on transparency, decision-making, and outcomes Coach teams, Product Owners, and stakeholders on Agile and Lean principles while operating effectively within healthcare constraints (compliance, validation, auditability) Partner closely with Product Owners to ensure backlogs are refined, prioritized, and aligned with clinical, operational, and regulatory needs Proactively identify and remove impediments that affect delivery, quality, or team sustainability—technical, organizational, or process-related Track and communicate delivery metrics such as velocity, predictability, cycle time, throughput, and release readiness Using AI and data effectively and responsibly while respecting data privacy, security standards, and ethical guidelines Promote transparency across engineering, product, clinical, and business stakeholders while keeping teams focused on goal delivery with speed, predictability, and high quality Support cross-team coordination and dependency management through Scrum of Scrums or similar forums Continuously assess Agile maturity and coach teams toward stable, high-quality delivery at a sustainable pace What You Will Bring: Required Qualifications: Bachelor's degree and 3-5 years professional experience developing and delivering complex software solutions. 5+ years of Scrum Master experience leading 2+ software development teams concurrently. Knowledge and experience with Agile principles, values, and practices, including Scrum and Kanban. Knowledge and experience working with agile delivery metrics and tools (e.g., Jira, Azure DevOps). Strong facilitation, coaching, and conflict-resolution skills Strong communication and interpersonal skills, with the ability to build relationships and trust with diverse teams. A collaborative mindset with the ability to foster a positive, results-oriented team environment. Ability to manage time effectively and work under pressure while managing multiple priorities. Preferred Qualifications: Scrum certification (e.g., CSM, CSP, PSM, etc.) Experience working with distributed or remote teams Exposure to the development of AI-enabled analytics and productivity solutions About Us Founded in 1999, Homecare Homebase, a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical, operational, and financial improvement of home care, hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff, field staff, and physicians. Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided by CARES values: Care, Act, Respect, Excel, and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care, Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference. What You Can Expect from Us At Homecare Homebase, we don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits, and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career. Our Team Members Also Enjoy Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff, as well as the patients they serve. Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares – one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family. Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why Homecare Homebase offers both full and part-time career opportunities to fit life's unique demands. A company that gives back. Every year, Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need. Sound like a good fit? We’d love to hear from you. HCHB requires all applicants to be US citizens or have a green card allowing them to work in the US without being subject to export control restrictions.

Requirements

Bachelor's degree and 3-5 years professional experience developing and delivering complex software solutions.
5+ years of Scrum Master experience leading 2+ software development teams concurrently.
Knowledge and experience with Agile principles, values, and practices, including Scrum and Kanban.
Knowledge and experience working with agile delivery metrics and tools (e.g., Jira, Azure DevOps).
Strong facilitation, coaching, and conflict-resolution skills
Strong communication and interpersonal skills, with the ability to build relationships and trust with diverse teams.
A collaborative mindset with the ability to foster a positive, results-oriented team environment.
Ability to manage time effectively and work under pressure while managing multiple priorities.

Nice To Haves

Scrum certification (e.g., CSM, CSP, PSM, etc.)
Experience working with distributed or remote teams
Exposure to the development of AI-enabled analytics and productivity solutions

Responsibilities

Facilitate Scrum ceremonies (Sprint Planning, Daily Standups, Reviews, Retrospectives, Backlog Refinement) with a focus on transparency, decision-making, and outcomes
Coach teams, Product Owners, and stakeholders on Agile and Lean principles while operating effectively within healthcare constraints (compliance, validation, auditability)
Partner closely with Product Owners to ensure backlogs are refined, prioritized, and aligned with clinical, operational, and regulatory needs
Proactively identify and remove impediments that affect delivery, quality, or team sustainability—technical, organizational, or process-related
Track and communicate delivery metrics such as velocity, predictability, cycle time, throughput, and release readiness
Using AI and data effectively and responsibly while respecting data privacy, security standards, and ethical guidelines
Promote transparency across engineering, product, clinical, and business stakeholders while keeping teams focused on goal delivery with speed, predictability, and high quality
Support cross-team coordination and dependency management through Scrum of Scrums or similar forums
Continuously assess Agile maturity and coach teams toward stable, high-quality delivery at a sustainable pace