Scrum Master

Aegon•Baltimore, MD

33d•Hybrid

About The Position

We are seeking a dynamic and experienced Scrum Master to lead an execution POD responsible for application development on a low-code/no-code platform. This role will champion Agile practices using Scrum and/or Kanban, foster collaboration, and ensure delivery excellence in a fast-paced environment.

Requirements

Bachelor's degree in a business-related field, or equivalent education/experience.
Demonstrated servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
Knowledge of patterns and techniques, including Burndown techniques, Retrospective formats, handling bugs, etc.
Knowledge and facility with Agile tools, such as JIRA, which are used to capture user stories and track team progress.
Knowledge and developing awareness of applying game-oriented facilitation techniques and tools.
Excellent communication and mentoring skills.
Ability to use and present data to tell a story to the team and leadership.

Nice To Haves

5-8 years of experience as a Scrum Master in Agile environments.
Certified ScrumMaster (CSM) or Professional Scrum Master (PSM) certification.
Strong understanding of Scrum, SAFe, Kanban, and other Agile frameworks.
Proven ability to lead cross-functional teams in dynamic, fast-paced settings.
Experience in low-code/no-code application development environments.
Exposure to Appian or similar low-code platforms is a plus.

Responsibilities

Serve and support the Product Owner and Development team to do everything possible to delight the customer.
Facilitate Scrum and Kanban ceremonies (daily stand-ups, sprint planning, reviews, retrospectives).
Build a high-performing team by applying a servant leadership style, and leading by example.
Guide and coach the team on how to get the most out of self-organization and how to fill in the intentional gaps left in the Agile/Scrum frameworks.
Assess the Scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Remove impediments or guide the team to remove impediments which may involve working with other teams, experts or leaders.
Build a trusting and safe environment, where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
Facilitate getting the work done without coercion, assigning, or dictating the work.
Protect the team from uncontrolled expansion of work by communicating effectively with key stakeholders, including management.
Facilitate planning discussion, work estimation, decision making, and conflict resolution.
Coordinate with other teams, and via Scrum of Scrums, to pass information bi-directionally, facilitating inter-team dialog opportunities to remove impediments.
Assist with internal and external communication, improve transparency, and radiate information.
Support and educate the Product Owner, especially with respect to refining (aka grooming) and managing the product backlog in support of sprint planning.
Drive continuous improvement and innovation within POD.

Benefits

Competitive Pay
Bonus for Eligible Employees
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
College Coach Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs