Scrum Master - Marketing Technology

MetLife • West Brighton, NY

292d • $85,000 - $125,000

About The Position

Join our dynamic team at MetLife, where we are revolutionizing the marketing technology landscape. We are committed to delivering innovative solutions that enhance customer engagement and drive business growth. If you are passionate about Agile methodologies and have a knack for leading teams to success, we want to hear from you! As a Scrum Lead, you will play a pivotal role in guiding an Agile team within the marketing technology domain. You will be responsible for managing the day-to-day scrum cadence, promoting best practices, and ensuring proactive planning and timely issue mitigation. Your efforts will contribute to the successful delivery of our marketing technology initiatives, including sophisticated client journeys, always-on campaigns, and multi-touch multi-channel client experiences.

Requirements

• Bachelor's degree in computer science, engineering, or a related tech or business discipline.
• 3+ years of experience in a product development and engineering environment.
• 2+ years in a Project Management and/or Scrum Master role.
• Familiarity with Agile best practices and the Software Development Lifecycle (SDLC).
• Strong collaboration and facilitation skills.
• Experience in conflict resolution and organizational coordination.

Nice To Haves

• Certified Scrum Master.
• Experience in a consulting space or industry preferred.
• 1-2+ years of experience focused in one or more of the following Marketing Technology domains: Web Experience Management, Campaign Management, E-commerce, Testing & Optimization, or Data Management.
• Knowledge of SAFe Agile Best Practices.
• Experience in a client-facing role/environment.
• Exposure to marketing and Go-To-Market strategies and platforms.

Responsibilities

• Embrace Agile values & principles, and implement Agile best practices to foster a continuous learning mindset.
• Collaborate with the Product Owner to support short and long-term release planning, maintaining a healthy team backlog ready for execution.
• Actively manage interdependencies between teams, anticipating and addressing potential impediments to team delivery.
• Lead the tracking and reporting on agile team metrics, proactively mitigating issues and escalating as needed.
• Serve as a thought leader in applying new concepts and coaching approaches within the Agile community.
• Adapt coaching style to suit the situation, team, and staff level, knowing when to coach and/or consult.

Benefits

• Comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• Company-paid life insurance and legal services.
• Retirement pension funded entirely by MetLife and 401(k) with employer matching.
• Group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance.
• Employee Assistance Program (EAP) and digital mental health programs.
• Parental leave, volunteer time off, tuition assistance and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree