Scrum Master - IT

United Airlines•Houston, TX

4d•$109,820 - $142,936

About The Position

The role of a Scrum master is a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. Your responsibilities will include facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. You will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration.

Requirements

Bachelor's degree
Business Administration, Computer Science, Engineering or related field
4+ years in technology development roles (BA, Release management etc..)
Strong understanding of Scrum, Kanban, and other Agile frameworks
Experience working with Agile project management tools such as Jira, Confluence, or Azure DevOps
Excellent communication, facilitation, and conflict resolution skills
Ability to lead by example, demonstrating strong servant leadership and a focus on team empowerment
Experience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value
Ability to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals
Strong organizational skills and ability to manage multiple teams or projects concurrently
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master's degree
Agile certifications such as Certified ScrumMaster (CSM), or SAFe Agilist (SA) highly desirable
Experience as a scrum master, agile coach, or in a similar role within an Agile environment
Experience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery
Familiarity with Agile frameworks
Exposure to Agile transformations and change management
Background in software development or technical project delivery is a plus

Responsibilities

Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives
Identify, track, and eliminate blockers to team progress through problem-solving and escalation
Partner with leadership and functional groups to resolve dependencies and constraints
Coach team members and product managers on Agile principles, practices, and frameworks
Foster a culture of accountability, transparency, and continuous learning with the team
Organize and conduct training sessions to enhance team members’ skills in Agile methodologies
Ensure teams are delivering work in alignment with sprint goals and release timelines
Use Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement
Support the team and stakeholders in adapting to changes in project scope or direction
Act as a bridge between product managers, developers, QA, and stakeholders
Provide clear and consistent updates on team progress, risks, and delivery commitments
Promote and support the adoption of Agile best practices across teams and departments
Lead retrospectives and drive actionable outcomes that enhance team efficiency and morale