Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce. The Scrum Master/Business Analyst facilitates Agile development processes within the team, ensuring effective collaboration, communication, and continuous improvement. This role guides the team in adhering to Scrum principles and practices, removes obstacles to progress, and fosters a culture of transparency and accountability. You will work closely with product owners and stakeholders to maximize value delivery, coaches team members on Agile methodologies, and drives successful project completion through iterative development cycles.