SCM Manager, Continuous Improvement

Asurion•Nashville, TN

1d•Onsite

About The Position

Process Engineering and Continuous Improvement Manager (CIM) Location: Smyrna, TN (Full-time onsite) The Process Engineering and Continuous Improvement Manager is a key driver in the improvement of business and operational processes within the Supply Chain focusing on excellence in customer experience (internal and external), safety, quality, cost, and delivery. They will leverage Lean Six-Sigma thinking and methodologies and engage with cross-functional teams within Supply Chain to drive and deliver improvements.

Requirements

Lean end-to-end systems thinking
Customer focused
Results oriented, drives for excellence in all aspects of work
Problem solving
Facilitation
Project management, facilitation, analytical thinking, and change management skills
Catalyst for change
Collaboration across functions
Team focused, creates conditions to ally with stakeholders and foster partnerships for mutual benefit
Professional oral and written communication skills with both large and small audiences
Ability to develop cost/benefit analysis to inform business decisions
Self-motivated, self-managed, & driven; ability to work effectively when unsupervised
Bachelor’s Degree with 3+ years of relevant work experience or equivalent work experience
Experience managing projects and leading teams
Experience applying Lean methodologies and tools
Microsoft Office skills (Excel, PowerPoint, and Word, etc.)

Nice To Haves

Lean Six-Sigma certification a plus (Yellow/Green/Black Belt)
Experience using statistical software a plus (JMP)

Responsibilities

Identify, prioritize, and lead improvement opportunities within the Supply Chain Operations that add value, and eliminate/reduce wastes (defects, overproduction, waiting, not-utilizing talent, transportation, inventory, motion, excessive processing)
Lead the development of new processes using lean process design methods including translating customer demand into operational takt time, determining work sequence / number of staff required to meet production goals
Create process maps the document new and existing workflows
Partner with Operations to take workflows and create the 1st revision of operational standard work
Develop Charter/Scope documents, plan and lead Kaizen Events
Facilitate events/workshops/meetings with cross-functional teams (process mapping, brainstorming, etc.)
Mentor and support iSPOT program (A3 / one-page problem solving), 5S, and Gemba walks
Instruct Lean courses
Foster a culture of continuous improvement by engaging and empowering people at all levels
Lead projects as well as assist other project leads and teams through the life of the project
Assist in the development of a business case and cost/benefit analysis
Provide updates to leadership on the status of projects/improvements