Scientific Solutions Consultant

QBench

24d • $90,000 - $130,000

About The Position

We’re looking for a consultative, scientifically grounded Scientific Solutions Consultant to partner with our sales team and help prospects understand how QBench solves real, day-to-day laboratory challenges. This is a pre-sales, quota-influencing role focused on running thoughtful, value-led demos and evaluations for prospective customers across a range of laboratory environments.

This role sits at the intersection of lab operations expertise, product mastery, and storytelling. Successful Scientific Solutions Consultants at QBench don’t just show software, they tell compelling stories about how modern lab operations should work, and how QBench helps teams make more time for science.
You will own demo environments end-to-end, tailor demos to prospect-specific pain points, and partner closely with Account Executives to run deeper discovery, continuously qualify opportunities, and sell value throughout the sales process. This role is ideal for someone with real lab experience who enjoys translating complex workflows into clear, compelling narratives and thrives in a collaborative, high-growth environment.

Requirements

• Lab Domain Expertise: Hands-on experience working in a laboratory or selling to laboratories, with a strong understanding of lab operations and workflows.
• Solutions Consulting Experience: At least 2+ years in a solutions consulting, sales engineering, or pre-sales role supporting complex software.
• Consultative Mindset: Comfortable leading discovery, tailoring narratives, and selling value rather than delivering feature-heavy demos.
• Product Mastery Mentality: Enjoys deeply understanding a product and continuously improving how it’s demonstrated and positioned.
• Storytelling & Communication: Able to translate complex workflows into clear, compelling stories that resonate with lab leaders and quality teams.
• Builder Mentality: Motivated to improve demo environments, processes, and enablement materials rather than relying on a static playbook.
• Cross-Functional Collaboration: Thrives working closely with Sales, Product, and other GTM partners in a highly collaborative environment.
• Learning Agility: Quickly absorbs new industries, workflows, and customer use cases as QBench continues to expand.
• Experience working in or selling to laboratories is required. Strong preference for a background in manufacturing, consumer goods, environmental testing, life sciences, or contract lab environments.
• At least 2+ years of experience in a solutions consulting, sales engineering, or pre-sales role for a company selling a complex software product.
• Experience supporting value-based demos, trials, or evaluations for B2B software.
• Comfort working in a fast-paced, startup or scale-up environment.
• Strong verbal and written communication skills, with the ability to build credibility with lab operations and quality leaders.

Responsibilities

• Serve as the product expert on the go-to-market team, mastering QBench’s capabilities and how they apply to different laboratory workflows.
• Own demo environments end-to-end, including setup, configuration, and ongoing refinement.
• Customize demos to reflect prospect-specific workflows, challenges, and success criteria rather than delivering one-size-fits-all presentations.
• Run value-led demos that tell a clear story about how QBench addresses operational pain, compliance needs, and scalability (not feature-by-feature walkthroughs).
• Adapt messaging in real time to speak to different stakeholders, showing the same capabilities through different lenses depending on prospect priorities.
• Work in close partnership with Account Executives on every prospect call, acting as a strategic pre-sales partner.
• Run deeper discovery after initial demos to uncover workflow complexity, operational pain points, and decision criteria.
• Continuously reinforce value throughout the sales cycle, helping prospects connect QBench’s capabilities to meaningful business and scientific outcomes.
• Support opportunity qualification by helping assess technical and operational fit early and honestly.
• Own and support product trials and evaluations for prospective customers.
• Ensure demo and trial environments reflect realistic lab workflows and use cases.
• Partner with AEs to guide prospects through evaluations with clear success criteria and outcomes.
• Act as a key feedback loop between prospects, Sales, and Product.
• Share insights from demos and evaluations to inform product roadmap, positioning, and messaging.
• Document best practices, demo approaches, and common workflows to support internal enablement.
• Help refine how QBench tells its product story as the company scales.
• Help evolve QBench’s pre-sales and demo motions in a fast-growing environment.
• Experiment with new demo approaches, narratives, and discovery techniques, sharing learnings with the broader team.
• Uphold QBench’s values in every prospect interaction, prioritizing long-term customer fit and success.

Benefits

• Help laboratories make more time for science by modernizing critical operational workflows.
• Play a highly visible role in the sales process, directly influencing revenue and customer outcomes.
• Join a fast-growing, stable vertical SaaS company with a large and expanding market opportunity.
• Work closely with a thoughtful, collaborative Sales and Product team.
• Have real influence on how we demo, position, and sell our product as the company scales.
• Grow your career as the Solutions Consulting function expands, with opportunities to deepen impact or take on additional responsibility over time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed