School Technology Support Specialist (2026-2025)

Spartanburg7Spartanburg, SC
1d

About The Position

Under general supervision assists the Director of Technology with maintaining and support staff, and performs related work as required. Reports to the principal.

Requirements

  • Requires high school diploma or experience, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.
  • Must possess a valid state driver’s license.
  • Requires some lifting work that involves walking or standing some of the time and involves exerting up to 60 pounds of force on a recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy.
  • Ability to pack and unpack shipping boxes or move equipment unassisted.
  • Requires the ability to compare and/or judge the readily observable functional, structural or compositional characteristics (whether like or divergent from obvious standards) of data, people or things.
  • Requires the ability of speaking and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to subordinates and receiving assignments and/or direction from supervisor.
  • Requires ability to read a variety of financial, legal and professional reports and documentation, policy and procedure manuals, dictionaries, etc.
  • Requires the ability to prepare general reports, presentation materials, correspondence, news articles, publication copy, etc., with proper format, punctuation, spelling and grammar, using all parts of speech.
  • Requires the ability to speak with and before others with poise, voice control and confidence.
  • Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions; to deal with several abstract and concrete variables.
  • Requires the ability to apply influence systems in managing a support staff and affecting public perception of District programs and issues; to learn and understand relatively complex principles and techniques; to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation.
  • Must have the ability to comprehend and interpret received information.
  • Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions; to use persuasive language in spoken and written form; to counsel and teach employees.
  • Must be able to communicate effectively and efficiently with persons of varying educational/cultural backgrounds and in a variety of technical and/or professional languages including budgeting, public relations, journalism, marketing, publication production, graphics, etc.
  • Requires the ability to add and subtract totals, to multiply and divide, to determine percentages and decimals and to determine time.
  • Must be able to use practical applications of statistics.
  • Requires the ability to inspect items for proper length, width and shape; to identify creative mixes and matches as in publication design and visually read various information.
  • Requires the ability to coordinate hands and eyes using office machinery.
  • Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, graphics instruments and equipment, etc.
  • Must have minimal levels of eye/hand/foot coordination.
  • Requires the ability to differentiate colors and shades of color.
  • Requires the ability to deal with people beyond giving and receiving instructions.
  • Must be adaptable to performing under significant stress when confronted with emergency situations or tight deadlines.
  • Requires the ability to talk and hear: (talking: expressing or exchanging ideas by means of spoken words; hearing: perceiving nature of sounds by ear).

Responsibilities

  • Physically moves and relocates computers, monitors and printers.
  • Assign and collect student devices.
  • Maintain accurate records of technology devices in inventory system (1 to 1 Plus).
  • Report and package devices for warrantied service/repair and perform repairs or other maintenance within warranty specifications.
  • Serves as the initial contact and first level of support for information technology service and support requests.
  • Oversee basic technology issues including installation, troubleshooting, maintenance and repair of information technology hardware and software.
  • Supports students, teachers and office staff with school technologies.
  • Assists with computer-based standardized testing.
  • Set up classroom technologies or other audio-visual equipment including for special events.
  • Operates a variety of equipment such as a computer, printer, copier, calculator, telephone, etc.; uses clerical, copier, computer supplies.
  • Interacts and communicates with the Director of Technology and coordinates with the media specialist, assistant principal other District administrators, staff, and school administrators.
  • Model appropriate technology use and care for students.
  • Performs special projects and work for the Director of Technology and the Chief Operations and Technology Officer.
  • Attends training, seminars and conferences, and consults with other technicians as necessary to maintain and enhance job knowledge and skills.
  • Performs routine administrative/office tasks as required, including but not limited to preparing reports and correspondence, copying and filing documents, answering the telephone, entering and retrieving computer data, etc.
  • Performs related duties as required.
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