School Operations Support Specialist

Stride K12

128d • $20 - $22 • Remote

About The Position

The School Operations Support Specialist performs and/or supports various aspects of school operations with an emphasis on compliance activities at all levels, internal and external to the K12 organization. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. In support of this, we are committed to creating and maintaining a culture of inclusion and diversity where our employees are passionate about serving students and families, treat one another and customers with respect, challenge each other to innovate and always strive to do better. Passionate Educators are needed at the Stride K12 partner school, Digital Academy of Florida (DAOF). We want you to be a part of our talented team! The mission of Digital Academy of Florida (DAOF) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community. Join us!

Requirements

• High School diploma or GED.
• At least 2 years of related experience.
• Ability to clear required background check.
• Great organizational and time management skills.
• Proficient MS365; web proficient.
• Strong technology skills.
• Experience using search engines (internet) for research projects.
• Experience using a student information system and/or other type of database.
• Strong written and verbal communication skills.
• Ability to travel 20% of the time.

Responsibilities

• Works closely with School Operations Manager to manage projects and perform systems tasks for major school events, such as weekly enrollment, Re-Registration, Semester End Transition, and Year End Transition.
• Works with School Operations Manager and administrative staff to ensure the school is in compliance with and meets all audit requirements.
• Maintain and ensure student academic records and processes (including but not limited to Square9 database, PowerSchool, graduation plans, report cards, transcripts, records distribution) are in accordance with school operations and accreditation policies.
• Assists School Operations Manager with the development and drafting of school policies and procedures.
• Fosters strong working relationships with Academics, Operations, Enrollment, Sales and Account Management as well as vendors, districts, state and other education stakeholders.
• Provide troubleshooting and solutions in a timely manner to more intricate customer issues, requests, and problems utilizing critical thinking, knowledge of alternative academic paths and advanced knowledge of systems, products, and processes.
• Identify and work with management and cross-functional teams to implement changes to existing procedures to support department goals and requirements.
• Contribute to the integrity, confidentiality, and security of all student records per policy.
• Adheres to organization's best practices and solutions to ensure operational efficiency and optimal customer experience.
• Responsible for MCIR (immunization) reporting.
• Responsible for student computer replacement orders.
• Lead pupil accounting audit.
• Generates and maintains electronic data records for child accounting, special education child accounting, and residency requirements.
• Assists with state reporting.
• Assists with a wide variety of teacher and staff support issues, including but not limited to, solving or escalating basic systems and technology problems, ordering and reclaiming equipment and materials, and responding to inquiries and teaching staff and teachers about K12 systems.

Benefits

• This position will pay between $20.00 and $22.00 per hour.
• Ability to work independently, typically 40+ hours per week.
• Ability to maintain a professional home office without distraction during workday.

What This Job Offers

• Job Type: Full-time
• Industry: Educational Services
• Education Level: High school or GED