[2026-2027] School Operations Administrator
About The Position
Position Overview: The school operations administrator is responsible for overseeing the school office, and maintenance of office equipment, and acts as the first point of contact for families and visitors to the school. Specifically, the SOA is responsible for maintaining complete student files for each child, serving as the manager of student health and medical information, and playing a critical role in the school’s day to day operations. The SOA works as the lead in executing advocacy tasks and managing core family engagement efforts, such as supporting the school’s KIPP Family Association and ensuring high attendance at family events. The SOA reports directly to the School Operations Manager.
Requirements
- Strong interpersonal skills that contribute to a collegial working environment and a healthy measure of the character traits we value: zest, grit, hope, social intelligence, gratitude, and a sense of humor.
- Basic proficiency in Microsoft Office and school operations systems; computer literate.
- Outstanding written and oral communication skills; effectively communicates with diverse backgrounds.
- Takes responsibility for impact, adjusts accordingly, and embraces growth opportunities.
- Excellent at prioritization, with high attention to detail.
- Proactive, and able to manage high responsibility levels.
- Passionate about supporting the mission of KIPP NYC and dedicated to professional growth.
Responsibilities
- Support core school systems, including arrival, attendance, transitions, lunch/recess, and dismissal.
- Serve as a primary point of contact in the main office for students, staff, families, and visitors.
- Communicate clearly and professionally with a range of stakeholders.
- Respond to emails and phone calls within 24–48 hours and foster a welcoming, student-centered environment.
- Manage daily attendance processes, maintain accurate student records, and ensure completion of required documentation (e.g., immunizations, lunch forms).
- Support ATS tasks, data submissions, and MetroCard distribution.
- Support school events through logistics, setup, and coordination.
- Maintain a clean, organized, and fully operational main office, including managing calls and student documentation.
- Prepare and distribute family communications, including flyers and notices.
- Support family engagement initiatives, including KIPP Family Association events and advocacy efforts.
- Respond to student health needs and coordinate with the school nurse as needed.
- Serve as a member of the Building Response Team (BRT) and support emergency response procedures.
- Ensure office supplies and equipment are maintained.
- Participate in school-wide activities, including field trips and enrichment programs, in support of the school’s mission.
Benefits
- Robust benefits include medical, dental, and vision.
- Generous time off including 5 school vacation weeks, sick and personal days, and an extended summer break.
- Up to 12 weeks of 100% parental leave.
- Bright Horizon Back-up Child and Elder Care.
- Employer-paid Life Insurance and Short term/Long term disability.
- Employee incentives include 8 Weeks paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
