School IT Support Technician – Manhattan, NY
About The Position
At Simply Ed, we support NYC public schools by making sure the technology that powers classrooms works reliably every single day. As a School IT Support Technician at P.S. 200 The James McCune Smith School, you won’t just “fix devices” — you’ll directly enable instruction, reduce downtime, and help teachers and students stay focused on learning rather than tech problems. When a printer goes down, a Smartboard fails, or a classroom device won’t connect, learning can stall. Your work ensures that classrooms stay functional, instruction continues smoothly, and technology supports student success. You’ll serve as the on-site technical point person, owning day-to-day technology health and playing a visible, valued role in the school’s daily operations.
Requirements
- Motivated by keeping systems running smoothly and minimizing downtime.
- Comfortable working in a school environment with students and educators.
- Experienced with basic IT support, hardware troubleshooting, and device setup.
- Familiar with networking basics, including IP addressing, printers, and connectivity.
- Organized, dependable, and able to work independently.
- Strong communicators with a customer-service mindset.
- Adaptable in fast-paced, real-world environments where priorities can shift quickly.
- Cleared (or eligible for clearance) through DOE PETS background check and fingerprinting.
- Fluent in English; additional languages are a plus.
Responsibilities
- Maintain the overall health and functionality of school devices, including laptops, desktops, and classroom technology.
- Configure and manage printer IP addresses and troubleshoot printing and connectivity issues.
- Reimage and support Smartboards and other instructional technology.
- Provide general classroom technology maintenance and troubleshooting.
- Assist teachers and staff with basic technical support to minimize instructional disruptions.
- Ensure all technology is ready and operational for daily school use.
- Track, document, and communicate technology issues and resolutions as needed.
- Attend required trainings and staff meetings.
Benefits
- Competitive pay of $26/hour.
- PETS clearance and valuable DOE school experience.
- Hands-on, real-world IT experience in a live school environment.
- Exposure to classroom, device, and network troubleshooting at scale.
- A chance to build practical skills that translate to future IT and systems roles.
- The satisfaction of knowing your work directly supports student learning and school operations.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
