School Health Services Manager (48941)

BAY AREA COMMUNITY HEALTH•San Jose, CA

3d•$41 - $47•Onsite

About The Position

The School Health Services Manager leads the operational oversight of teen health and school-based health center programs, ensuring alignment with organizational goals and community needs. This role drives clinic efficiency, fosters provider collaboration, and champions excellence in patient care. The Manager mentors multidisciplinary staff, enforces compliance with BACH policies and clinical standards, and cultivates strong partnerships with school-site leadership to support integrated service delivery.

Requirements

Current CPR/BLS certification.
At least 1 year of experience in community health, pediatrics, or school health setting.
Proficiency with Microsoft Office and EHR systems.

Nice To Haves

Previous supervisory or lead role experience.
Experience in a school-based or youth-focused clinical environment.
Bilingual (Spanish or Vietnamese preferred).

Responsibilities

Oversee school based operations across all sites (system wide staffing and hours of operation).
Coordinate daily clinic schedules and staff assignments.
Manage clinic flow, patient check-in, and provider support.
Train and mentor supervisory, front office and MA staff in policies, procedures, and workflows.
Serve as the primary liaison with school site administrators for daily operational issues.
Ensure compliance with HIPAA, Title X, mandated reporting, and BACH standards.
Support quality improvement initiatives and assist with audits or compliance reviews.
Report incidences of child/sexual abuse as mandated by the state of California.
Continually monitors and works to ensure school based clinician productivity performance measures are met/exceeded.
Continually assesses and subsequently ensures school based staffing levels remain at a point to ensure our community service mission is consistently met.
Continually monitors and subsequently ensures school based operations operates with their established service-line budget.
Helps with the development of school based annual operating budget.
Ensures staff hired to support school based operations obtain/maintain appropriate certifications required in the performance of their duties.
Takes primary responsibility for helping to field, investigate and resolve any/all complaints.
Helps to establish, strengthen and manage relationships with School Administration, patients and the community at large.
Participate in school and community health fairs, student wellness events, and outreach activities.
Promote student/youth empowerment and provide culturally responsive health education.
Provide backup coverage for front desk reception and scheduling, if needed.
Assist in preparing reports for grants, compliance, or program evaluation.
Participate in trainings, workshops, and continuing education.