School Certifying Official (Part-Time)

State of Virginia • Fairfax County, VA

349d • $25

About The Position

The purpose of the School Certifying Official is to manage a caseload of veterans using veterans' benefits. The part-time school-certifying official will work in the Office of the Military and Veterans Services, reporting to the Director.

Requirements

• Knowledge about military and veterans benefits.
• Ability to establish goals and priorities and make decisions based on program and institutional policies.
• Ability to interpret and explain academic, administrative, and veteran policies.
• Ability to provide veteran students with accurate information as it relates to GI Bill benefits and other veteran-eligible education benefits.
• Ability to communicate effectively, orally and in writing with strong customer service skills.
• Flexibility and motivation to learn new systems.
• Ability to report enrollment changes to the Department of Veterans Affairs using Enrollment Manager.
• Experience with veterans' programs and procedures in a higher education setting.
• Experience with customer service.
• Experience with understanding military benefits/reporting changes in enrollment to the Department of Veterans Affairs using VA Once or Enrollment Manager

Nice To Haves

• Experience working in a college setting veterans office or with other departments that manages veterans benefit reporting.
• Veteran or military spouse
• Knowledgeable about veterans related education benefits.

Responsibilities

• Responsible for performing duties of school certifying official (reporting enrollment to VA)
• Complying with Department of Veteran Affairs program requirements, federal and state regulations, and college policies as it relates to program compliance and processing enrollment certification.
• Responsible for advising veteran students in their declared major and answering benefits questions as it relates to using veteran benefits, i.e. Post 911 benefits, with other eligible veteran education benefits
• Respond to inquiries from veteran students and eligible dependents of Veterans.
• Answer benefits and enrollment questions via telephone, email, and online chat.
• Perform records auditing functions daily for yearly compliance surveys.
• Work collaboratively with the Director of Military and Veterans Services.

Benefits

• Hiring Range: $25/hour
• Part Time

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Number of Employees: 5,001-10,000 employees