The Case Manager provides case management services to children, adolescents, and their families. All Agency staff are expected to focus on Quality improvement as a part of their job responsibilities, in an effort to make the Agency a safe and healing environment for clients and staff. This expectation includes, but is not limited to: teamwork, improving service delivery, fulfilling department goals, and other job-specific tasks that encourage excellence. ESSENTIAL DUTIES and RESPONSIBILITIES: It is the responsibility of each employee to be a consistent witness for Jesus Christ and to adhere to the Standard of Moral Conduct and Statement of Faith. Further, each employee is responsible for dealing with others with a Christ-like attitude while helping them experience their worth in Christ, and for demonstrating behaviors reflecting CCHO's core values of Relentless Commitment, Selflessness, and Kindness. Other essential functions include the following: Makes every effort to maintain a 'team first' spirit and atmosphere within the workplace environment fostering and maintaining appropriate working relationships within the Encompass team, and with other Agency departments, as well. Case Management services are focused on the client's ability to succeed in the community; to identify and access needed services; and to show improvement in school, work and family as well as integration and contribution within the community. Duties of the Case Manager may be conducted in person or by phone and will include those designated by the above Ohio Code: Ongoing assessment of needs Assistance in achieving personal independence in managing basic needs Facilitation of development of daily living skills Symptom monitoring Coordination and assistance in crisis management and stabilization Advocacy and outreach Education and training specific to the needs of the client and family Interventions that eliminate barriers to seeking or maintaining education and employment Activities that increase the client's capacity to positively impact his/her environment Completes or assists with treatment plans (ITPs) in collaboration with client, formulating goals, objectives, and interventions relevant to client's diagnosis; and reviewing at least quarterly ongoing medical necessity of those goals (and/or diagnoses) in conjunction with client's progress in treatment. Aids clients in making and carrying out objectives in accordance with their mental health treatment plan, as appropriate for Case Manager role. Participates in Quality Improvement activities, including, but not limited to, peer review and case record reviews. Provides input and feedback, based on observation of clients, to contribute to therapist's development of mental health assessments and ITPs. Completes timely and well-written documentation in the CareLogic EHR for all clients. Attend wrap-around meetings and family team meetings, as needed Attend agency meetings as needed, including, but not limited to staff meetings, clinical and/or small group supervision, as required, to increase & maintain competencies in mental health field. Engage in on-going training and maintenance of licensure and/or mental health credentials. Provide on-call services, as needed. Other duties may be assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
51-100 employees