School-Based Care Coordinator

Lutheran Community Services Northwest•Seattle, WA

About The Position

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope WHAT WE WILL DO FOR YOU:As an employer of choice, we’re deeply committed to supporting our employees—because when you’re empowered, our mission thrives. We provide resources, tools, and care that allow you to focus on what matters most: delivering Health, Justice, and Hope to the communities we serve. We’re proud to offer a comprehensive benefits package designed to support your well-being, growth, and peace of mind A 37.5 per hour work week to ensure work/life balance Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy Employer-paid short- and long-term disability insurance Life insurance coverage at no cost to you Up to 2 weeks of vacation in your first year (based on hours worked) Up to 2 weeks of sick leave (based on hours worked) 12 paid agency recognized holidays 2 floating holidays to use your way 403(b) retirement plan with employer matching (eligibility applies) Access to our Employee Assistance Program (EAP) for you and your family Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status HOW YOU WILL MAKE AN IMPACT: School-based health care coordination is the deliberate organization of comprehensive health care activities, including those that address social determinants of health, to advance equitable health outcomes. It entails sharing information and maintaining communication among all those concerned with a student’s health needs and care. This includes students; parents/guardians; school-based staff, including nurses, social workers, school counselors, school psychologists, and educators; primary, mental, vision, and oral health care providers; and other community-based health care professionals. Care coordination involves community collaboration and can strengthen the connection between schools and the broader community, creating a network of support for students and families. This network helps young people access comprehensive health services and addresses social factors such as housing, food security, and transportation. It can improve health equity, particularly for students who experience barriers to access because of structural inequities or where they live.

Requirements

1 year of related experience; working with youth in education or behavioral health settings, and/or experience navigating complex systems of care, inside and outside of ‘health care.’
HS diploma or equivalent
Fluency in English, both spoken and written
Basic mastery of business applications and productivity suites
Outstanding organizational skills and ability to manage a caseload of multiple families
Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers
Thrives in a multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
Awareness of local resources, navigating local resources to address stressors, or social determinants of health
Comfortable interacting with children and youth and committed to creating a child-friendly environment.
Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
Successfully completes tasks in a moderately noisy environment
Interact with others and perform tasks in-person and using technology, with moderate periods of stationary activity and moderate periods of increased physical activity including and not limited to sitting, standing and walking
Moves equipment/materials weighing up to 25 pounds
Travels between worksites regularly
Works in a variety of settings, including and not limited to Seattle are schools, LCSNW office locations, partner agency and community-based settings, community settings, outdoor settings in varying weather conditions, and health service providers
Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Responsibilities

Serve as key liaison among students, families, school support staff, school-based health center providers, and community-based health and mental health professionals.
Develop or strengthen partnerships with local agencies for specialty mental health support, and track information on partnerships (e.g., services offered, availability of services, cost, etc.). Provide additional support and follow-up surrounding external referrals, and coordination with outside providers
Keep updated on what culturally responsive services are available in the community to assist clients with a wide range of health-related social needs.
Establish and maintain relationships with other service providers/agencies in the school (this will include interactions with multiple student support professionals).
Coordinates activities with student assistance teams (e.g., SIT teams, MTSS) for the purpose of identifying high risk students and referring them to school and community-based services.
Participate in school building staff meetings providing information on access and referral process.
Support collaboration and sharing information between the school (e.g., administration and school staff) and the school-based health center (SBHC).
Actively participate in case conferences and/or interdisciplinary team case reviews. Collaborate on client/family progress.
Co-learn with clinic team members. Educate clinic team about community health needs.
Coordinate student care among a variety of school and community services, connect with community resources or more intensive specialty care.
Utilize interpersonal/relational skills and knowledge of human behavior to assess and influence client’s responsiveness to accessing the resources and services recommended.
Facilitate and monitor follow up with community-based referrals and resources.
Utilize evidence-based strategies (e.g., motivational strategies, progress monitoring, problem solving, etc.) to maximize the effectiveness of clinical services.
Collaborate with “Care Team” to ensure the services provided avoid duplicating other services and complement each other; maintain consistent documentation of services provided; and collect data to inform reporting requirements and assess outcomes
Provide education directly to youth regarding treatment expectations including information about their specific health and/or behavioral health needs.
Assist families with navigating the health and education systems, including how to best communicate amongst relevant parties.
Meet with families individually to provide information and coaching on common health issues and how they can support the wellness of their children.
Work with families (individually or in groups) to gather information (surveys, focus groups, etc.) to help inform clinic services.
Articulate and apply historical context of racism and understand the current reality of students and communities of color to support racial equity.
Actively demonstrate a commitment to supporting equity and inclusion, and serve as an advocate with colleagues, partners, students, families, and communities.
Participate in professional development to support culturally relevant, strengths-based, trauma-informed services.

Benefits

A 37.5 per hour work week to ensure work/life balance
Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status