Scholar Success Manager

Daniels Fund•Denver, CO

5d•$110,000 - $130,000•Onsite

About The Position

The Scholar Success Manager plays a vital role in advancing the mission of the Daniels Fund by ensuring Daniels Scholars are supported, empowered, and positioned for long-term success. As a leader within the Scholarship Program, the Scholar Success Manager reports to the Senior Vice President, Scholarship Program. In this role, the Manager leads core components of the Scholar Support strategy, oversees day-to-day execution of advising and engagement initiatives, and contributes to the continuous improvement of scholarship services. This position is instrumental in ensuring the one-on-one, relationship-driven scholar support approach continues to flourish as the program evolves. The Daniels Scholarship Program offers a comprehensive four-year college scholarship that combines financial assistance with personal, academic, and professional support. Each year, Scholars are selected from our four-state region of Colorado, New Mexico, Utah, and Wyoming, and they go on to attend colleges and universities nationwide. Since its inception, the Daniels Scholarship Program has provided more than $250 million in undergraduate scholarships to nearly 5,500 students, empowering them to succeed in college and in life. To execute Bill Daniels’ donor intent, the Scholar Success Manager will:

Requirements

You are mission-oriented. You have a passionate commitment to Bill Daniels’ mission and values and an eagerness to incorporate his thinking into programmatic activities. You understand first-hand the importance of the foundation always adhering to Bill Daniels’ principles, style, and direction. You value and respect the Fund’s uniqueness, reputation, and impact. You are aligned with Bill Daniels’ values and stated priorities to advance his legacy.
You are results-driven with a demonstrated desire for impact. You have an unyielding focus on impact and are driven by a desire to achieve outcomes. You are motivated by the pursuit of long-term objectives and a focus on metrics for impact.
You are an effective planner and prioritizer. You enjoy managing and coordinating projects, especially the challenge of managing multiple projects simultaneously and projects with high levels of complexity. You are determined to achieve deadlines and adjust to changing priorities or challenges that arise.
You have an eye for process and administrative efficiency. You see complex projects as discrete pieces and pathways to achieve the end goal and develop associated work plans. You are excellent at monitoring progress to goals and adjusting the path as needed. You are a project manager at heart with strong organizational, administrative and project management skills. You are self-driven and take initiative to drive administrative improvements within the department.
You are a coach at heart with a passion for helping others achieve their goals. You build trusting relationships and empower others through guidance, encouragement, and accountability. You find purpose in helping individuals grow, overcome challenges, and achieve their aspirations.
You embrace innovation and technology. You are energized by new tools and emerging technologies that can strengthen programs and streamline work. You see innovation as a way to enhance the Scholar experience and improve outcomes.

Responsibilities

Provide strategic oversight and leadership for Scholar Success, ensuring the delivery of consistent, high-quality service to scholars and partners.
Build and maintain tools, resources, and guidance documents that support consistent scholar advising practices and advance coaching priorities.
Maintain the Scholar Support travel calendar and coordinate with scholarship department associates to strategically plan school and regional visits within budget.
Ensure Scholars experience a thoughtful, well-coordinated transition into alumni status, strengthening long-term engagement.
Identify opportunities to streamline processes, enhance the Scholar experience, and improve the effectiveness of Scholar Support operations.
Directly support a cohort of Scholars, serving as their primary point of contact and providing regular communication, coaching, and guidance.
Assess and process Scholar requests, including Comprehensive Plans, Leaves of Absence, Summer School, Study Abroad, Interterm Funding, Dismissals, and Funding Extensions, in alignment with program policy.
Oversee and support verification of graduation plans.
Develop and implement programmatic opportunities, materials, and activities that build knowledge, strengthen leadership, enhance character development, and cultivate community engagement.
Build and grow strong professional relationships with Scholars and college liaisons.
Lead outreach to high school counselors, developing and executing strategies that deepen engagement and support application growth.
Ensure all Scholar-facing materials are accurate and aligned with program expectations.
Assess cohort success and program impact, including through the use of Salesforce and AI tools, providing data-driven insights that strengthen team performance and inform continuous improvement.
Provide weekly reports to the SVP on outreach efforts and progress toward key scholar support outcomes.
Perform additional responsibilities as assigned.