Dallas Scholar Program Coordinator

Generation Hope•Dallas, TX

1d•$25 - $30•Hybrid

About The Position

The Scholar Program Coordinator is responsible for case management and program coordination to ensure Generation Hope Scholars are participating in healthy mentoring relationships and are on track to graduation. By joining our team, you will not only work for an organization that lives out and operationalizes our values, but we also do the work to create a culture that truly supports every member of our staff. The best part of our organization is the people, from the families we serve to the team we have deliberately cultivated. We strive for excellence while understanding the most valuable asset that we have is our people. We celebrate diversity in all forms, including thought, professional and lived experiences, race, gender - and even taste in music. If this sounds like a mission and work environment you would like to contribute to and grow with, please consider joining our team. We offer competitive benefits, including 403(b), health, dental, vision, paid time off, and a hybrid work model. Full details are available at generationhope.org/careers.

Requirements

Bachelor’s degree or equivalent combination of education and experience
At least 2 year experience working with young adults; experience working with teen parents or marginalized youth a plus
Record keeping and data entry skills
Excellent communication skills, including writing, proofreading skills, and speaking
Ability to make people feel comfortable and create rapport
Fantastic customer service ethic and high expectations for quality
Excellent office and computer skills. Proficiency in Microsoft Office and Google Suites is required
Able to establish and maintain cooperative professional relationships with colleagues, donors, volunteers and the public.
Willingness to adjust hours to accommodate the needs and schedules of Scholars and their families, and must be available for special events and trainings, which may occur on evenings and weekends.
Access to a vehicle or reliable transportation to get to sites around the Dallas-Fort Worth Metroplex on a regular basis
Personal qualities of honesty, credibility, and dedication to the mission and values of Generation Hope.
Personal and professional commitment to understanding and dismantling systemic and institutional racism

Nice To Haves

Bilingual (Spanish/English) strongly preferred
Counseling and/or case management experience a plus
Experience facilitating or co-leading workshops/trainings a plus
Event planning experience a plus

Responsibilities

Support a caseload of 10-15 Generation Hope Scholars, all of whom are teen parents in college, in the Scholar program, providing holistic case management including, but not limited to: o Academic planning o Assistance with navigating the college system, such as financial aid and transferring to a 4-year school o Making referrals for Scholars and assisting them in accessing government and community services o Providing emotional support
Ensure our Scholars receive consistent and supportive mentoring through our robust mentoring program by supervising the mentoring relationships within your caseload, including addressing areas of conflict or challenge among Scholars and their mentors (i.e. Sponsors) in a productive, sensitive way that maintains and improves the Scholar/Sponsor relationship
Maintain accurate program records through program database to ensure thorough program evaluation
Assist with organizing and planning various program events, such as field trips, social events, and trainings
Annually reach all Scholar and Sponsor (Mentor) recruitment targets established by Generation Hope leadership, guided by Generation Hope’s strategic plan.
Track the submission of all required documentation for incoming Scholars and Sponsors (Mentors)
Support the Director of Dallas Programming in recruiting a diverse group of Sponsors (Mentors) that reflects the diversity of the Scholar community, including ensuring that Sponsors are able to provide funding for their Scholar’s tuition ($1,200 or $2,400 annually)
Maintain professional and technical knowledge in order to exercise greater discretion and decision making by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies
Other duties as assigned
Providing involved support to teen parents attending colleges across the DFW metro area.
Assisting with the planning of engaging program activities for Scholars, their children, and volunteer mentors (i.e. Sponsors).
Ensuring Generation Hope is building and sustaining key community partners by conducting partner research and representing Generation Hope to nonprofits, donors, students, and various other constituent groups.
Providing program evaluation support and progress reports to ensure Generation Hope is meeting its program goals.
Driving the end-to-end recruitment and onboarding of a diverse cohort of Scholars and Sponsors (Mentors) in alignment with strategic plan targets, ensuring all documentation is secured and Sponsors are committed to meeting annual tuition funding requirements ($1,200 or $2,400, annually)