Scholar Engagement Associate

Chime Financial, Inc•San Francisco, CA

8d•$86,000 - $119,000•Hybrid

About The Position

The Chime Scholars Foundation (CSF) is looking for a mission-driven, detail-oriented team player to join us as a Scholar Community Coordinator. This role sits at the intersection of community building and scholarship operations—you'll help cultivate a supportive, high-touch experience for our growing community of Chime Scholars while keeping the engine of our renewal scholarship cycle running smoothly. You'll be a go-to resource for current scholars, helping them stay connected, engaged, and on track for renewal. Many of our scholars are the first in their families to pursue higher education, and this role plays a critical part in making sure they feel seen, supported, and set up for success year after year. The base salary offered for this role and level of experience will begin at $86,000.00 and up to $119,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. In this role, you can expect to

Requirements

Bachelor's Degree
1–2 years of experience in community engagement, program coordination, scholarship administration, or a related field
Experience with Google Suite
CRM experience—preferably Salesforce
Strong written and verbal communication skills
Desire to build relationships both internally and externally

Nice To Haves

Chime Scholar (preferred)
You're excited about higher education and the role it plays in economic mobility
You're a natural relationship-builder who leads with empathy and follow-through
You love creating order out of complexity and are energized by making systems better
You have incredible attention to detail and thrive when juggling multiple priorities
You're tech-savvy with tools like Google Workspace, Salesforce, and Zoom
You're calm under pressure and enjoy solving logistical puzzles behind the scenes
You're committed to equity and understand the importance of reducing barriers for students
You're a self-starter who takes initiative, asks thoughtful questions, and is always looking for ways to push the team toward greater efficiency without compromising program integrity
Bonus: You've received a scholarship or been part of a program like CSF—you understand firsthand the power of support and visibility

Responsibilities

Serve as a primary point of contact for current scholars—building trust through consistent, thoughtful outreach (email, SMS, surveys)
Help coordinate logistics for scholar events (virtual and in-person), including registration, reminders, and post-event follow-up
Maintain and moderate the CSF LinkedIn group—fostering peer connection, celebrating scholar wins, and encouraging participation
Support Chime employee-focused CSF events and volunteer activations
Be a champion for students—offering encouragement and proactively identifying opportunities to improve the scholar experience
Support the end-to-end renewal scholarship cycle, including application setup, scholar notifications, and deadline tracking
Help verify renewal eligibility by reviewing applications, transcripts, and enrollment documentation
Respond to scholar questions related to the renewal process with empathy, clarity, and speed
Maintain accurate scholar data in Salesforce—tracking participation, renewal status, and key milestones
Assist with internal documentation and process improvements to make renewal cycles more efficient and student-friendly each year
Collaborate with the CSF Operations and Content teams to collect scholar feedback and surface stories for CSF use internally and externally
Support special projects as assigned by the Scholar Success Manager and VP, Chime Scholars Foundation

Benefits

Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
Competitive salary based on experience
401k match plus great medical, dental, vision, life, and disability benefits
Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
1% of your time off to support local community organizations of your choice
Annual wellness stipend to use towards eligible wellness related expenses
Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress