Scheduling (Shadeland)

TEKsystems • Indianapolis, IN

4d • $16 - $16 • Hybrid

About The Position

Accountable for scheduling appointments Follows and reinforces all policies for case scheduling Communicates information for each scheduled appointment Accountable for auditing and/or completing electronic documentation of patient and case information in a timely manner Works under pressure to meet deadlines while maintaining a high degree of quality Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis Embodies the core values of IU Health (purpose, excellence, compassion, team)

Requirements

• 2+ years of recent call center experience
• Adaptable (for example; open to working different departments which they could be asked to do in some situations)
• Attention to detail with data entry
• Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis
• Ability to think quickly and react professionally
• Embodies the core values of IU Health (Purpose, Excellence, Compassion, and Team)
• Empathy skills

Nice To Haves

• Bachelor's Degree

Responsibilities

• scheduling appointments
• Follows and reinforces all policies for case scheduling
• Communicates information for each scheduled appointment
• Accountable for auditing and/or completing electronic documentation of patient and case information in a timely manner

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees