Scheduling Specialist Full-Time

Ambercare•Pojoaque, NM

About The Position

Come work for one of the largest Home Health Care companies in the State of New Mexico. Ambercare Homecare is looking for Scheduling Specialist to come join our rapidly growing team in Santa Fe, NM. We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance What You'll Do:

Requirements

High school diploma required.
Experience in a high volume medical office environment required
Computer Proficiency - MS Office
Ability to work well with others in a professional manner in a team oriented environment
2 years in a medical setting preferred

Nice To Haves

College degree a plus
Bilingual in Spanish is a plus
Scheduling patients and patient testing preparation experience in a physician office preferred

Responsibilities

Confirms patient appointments and perform patient reminder calls according to client guidelines
Manages client and care provider's schedules efficiently
Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management
Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
Maintains patient records in billing/scheduling system formats and in hard copy when indicated
Completes patient schedules, forms and all correspondence
Provides additional billing and customer service support
Maintains a high degree of confidentiality at all times due to access to sensitive information
Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department