Scheduling Specialist - Outpatient Center

Avera•Spirit Lake, IA

14h•Onsite

About The Position

Outpatient Services Scheduling Specialist is responsible for the care coordination of the Outpatient Services Center. Includes effectively coordinating the scheduling, pre-registration, registration, and coordination of OPS Center patients and specialty consulting physicians' office clinics. Provides a clean, safe, work environment within Outpatient Services Center utilizing time and resources wisely with adherence to department and hospital policies and procedures. Specialist will provide a warm welcoming first impression for the Outpatient Services Center while handling multiple patient inquiries and problems. Follows defined standards of work to optimize hospital financial outcomes and patient satisfaction. Coordinates the comprehensive care of outpatients frequently via telephone to include, but not limited to receiving physician's orders, coordinating multiple services, rescheduling patient appointments, and connecting patients to appropriate resources.

Requirements

High school diploma or equivalent is required
Qualified candidate will exhibit strong communication skills, with ability to think critically and problem solve in short time frames.

Nice To Haves

Two years health related experience with an emphasis on registration or insurance processing preferred.

Responsibilities

care coordination of the Outpatient Services Center
effectively coordinating the scheduling, pre-registration, registration, and coordination of OPS Center patients and specialty consulting physicians' office clinics
Provides a clean, safe, work environment within Outpatient Services Center utilizing time and resources wisely with adherence to department and hospital policies and procedures
provide a warm welcoming first impression for the Outpatient Services Center while handling multiple patient inquiries and problems
Follows defined standards of work to optimize hospital financial outcomes and patient satisfaction
Coordinates the comprehensive care of outpatients frequently via telephone to include, but not limited to receiving physician's orders, coordinating multiple services, rescheduling patient appointments, and connecting patients to appropriate resources.