Scheduling Specialist - Phlebotomy

Mayo Clinic Health System•Rochester, MN

30d•$22 - $31

About The Position

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Requirements

High school diploma or equivalent and at least two years of experience or leadership experience.
Or, an associate degree in business or healthcare with either scheduling or leadership experience.
Proficient in Microsoft Office, Excel and Word as well as in keyboarding skills.
A resume needs to be included for your application to be considered.
Foreign trained lab personnel provide a detailed equivalency High School evaluation to include US equivalent degree at the applicant's expense.

Responsibilities

Responsible for developing, finalizing, and posting employee schedules that meet the staffing model needs of the work unit.
Acquires and maintains current knowledge of the electronic scheduling system, Workforce Timekeeper (WTK), Microsoft Office and other computer applications.
Maintains accurate and complete employee schedules.
Troubleshoots and manages scheduling/staffing issues and effectively communicates information to appropriate personnel.
Utilizes good customer relations and communication skills in answering the phone and interacting with staff, leadership, and other health care professionals to ensure high customer satisfaction.
Demonstrates a positive and professional demeanor.
Ability to work well with others, independently as well as in a team.
Must possess skills in coping, understanding, organization and prioritization, attention to detail, problem solving, critical thinking and decision making.
Assists with training new employees on the electronic scheduling system.
Additional projects and duties may be assigned by the leadership team.