Scheduling Specialist- Operating Room

Tower Health•Pottstown, PA

11d•Onsite

About The Position

The Scheduling Specialist is responsible for arranging surgical procedures, post op appointments and therapy services, according to protocol, to meet the needs and availability of the patient, the physician and available OR time. They review patients demographic information, insurance and medical history, insuring accuracy. They coordinate and communicate changes to existing schedule with appropriate departments/staff and make adjustments to ensure maximum utilization of the physician's available OR time. Duties include scanning documents into EMR, maintaining surgery spreadsheet, reviewing preoperative and postoperative instructions, sending telephone encounters and communicating with the Authorization Specialist to obtain prior authorizations for procedures. Ensures operating room has necessary paperwork and special equipment for surgery if requested by the physician. Pottstown Hospital is a 213-bed facility with a full range of health services, including inpatient and outpatient, medical and surgical, and diagnostic and emergency care, to name a few. We believe in the power of people to create great care. We deliver compassionate, safe, quality care. And we work hard every day to be a place of healing, caring, and connection for patients and families in the community we call home. Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

Requirements

High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education
Relevant Experience
Collaborative Skills
Computer Skills to include use and navigation
Customer Service Skills
Detail Oriented
Epic Proficiency
Excellent Communications Skills
Excellent Interpersonal Skills
General Clerical Skills
Good Reasoning Skills
Keyboarding
Listening Skills
Medical Terminology
Microsoft Office Applications
Multitasking
Organizational Skills
Problem Solving Skills
Service Orientation
Strong Team Player

Responsibilities

Arranging surgical procedures, post op appointments and therapy services, according to protocol, to meet the needs and availability of the patient, the physician and available OR time.
Review patients demographic information, insurance and medical history, insuring accuracy.
Coordinate and communicate changes to existing schedule with appropriate departments/staff and make adjustments to ensure maximum utilization of the physician's available OR time.
Scanning documents into EMR
Maintaining surgery spreadsheet
Reviewing preoperative and postoperative instructions
Sending telephone encounters
Communicating with the Authorization Specialist to obtain prior authorizations for procedures.
Ensures operating room has necessary paperwork and special equipment for surgery if requested by the physician.

Benefits

Generous time off
Tuition assistance
Comprehensive benefits
Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience
Employee Assistance Program
Retirement Savings Program
Life Insurance

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